Full Time Teller - 63rd & MacArthur

MidFirst Bank; Warr Acres (OK); Sur place; USD 27 000 - 36 000; Plein temps

Avantages offerts par ce poste

Paid training

Résumé du poste

MidFirst Bank is seeking a Teller to greet customers, handle transactions, and promote bank products in a fast-paced retail banking environment. You will balance cash, maintain accuracy, and contribute to customer satisfaction through proactive service.

The role requires attention to detail, good communication, and the ability to work well with others. Training and certification are provided as part of the position, with weekend availability often required.

Qualifications

• Minimum 6 months cash handling and/or POS experience in a retail or food environment.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute to a positive team environment and work toward goals.
• Careful attention to detail and ability to follow bank procedures and regulations.
• Strong work ethic and integrity.
• Strong computer and 10-key skills.
• Outgoing, assertive, confident, and enthusiastic personality.

Responsabilités

• Greet customers and maintain a welcoming, customer-focused environment.
• Process customer transactions accurately in a fast-paced setting while balancing cash drawer and following controls.
• Cross-sell bank products and services to benefit customers and expand relationships.
• Build customer loyalty by developing relationships and delivering exceptional service.
• Respond to customer inquiries by researching and identifying solutions.

Connaissances

Cash handling

Customer service

Teamwork

Attention to detail

Work ethic

10-key skills

Communication

Formation

High School Diploma

Description du poste

Description

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.

Your duties will include, but are not limited to the following:

• Greeting customers and facilitating a welcoming and customer-focused environment
• Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
• Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
• Building customer loyalty by developing relationships and always offering exceptional service
• Responding to customer inquiries and concerns by researching and identifying positive solutions

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Required Skills

• Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
• Excellent customer-service skills, including oral and written communication
• Ability to effectively contribute to a positive team environment and work toward achieving goals
• Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
• Strong work ethic and high integrity
• Strong computer and 10 key skills
• Outgoing, assertive, confident, and enthusiastic personality

This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.

Preferred Skills

• Knowledge of banking products and procedures
• Successful sales record in a retail sales or banking environment
• Bilingual (fluent verbal and written Spanish) skills
• Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)

Physical Requirements

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations

• Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours.

Qualifications

Education

High School (required)

Experience

Retail sales environment and/or previous banking experience (preferred)

Minimum 6 months cash handling (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.