Full Time Teller - West Babylon

Bethpage Federal Credit Union; West Babylon (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking credit union dedicated to excellence in member service! This role offers the chance to engage with members, process financial transactions, and ensure compliance with banking regulations. You'll be part of a supportive team that values detail-oriented and enthusiastic individuals. With opportunities for growth and a range of benefits, including medical, dental, and a 401K plan, this position is ideal for those looking to make a positive impact in the community. If you thrive in a dynamic environment and are ready to contribute to a culture of service, this is the job for you!

Benefits

Medical coverage

Dental coverage

Vision coverage

401K plan with employer match

Reimbursement programs

Wellness programs

Annual performance-based bonus

Qualifications

• Must have advanced multi-tasking skills and be detail-oriented.
• High School diploma required; some college preferred.

Responsibilities

• Process financial transactions accurately and efficiently.
• Provide exceptional member experiences and manage teller line.

Skills

Advanced multi-tasking skills

Detail-oriented

Team player

Enthusiastic

Education

High School Diploma

Some college

Tools

PC

Windows

Internet

Job description

Bethpage has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation.

• Monday to Saturday availability required.
• Expected salary for this position is $20 per hour.

Responsibilities Include:

Operations

• Effectively process financial transactions by utilizing Bethpage systems in accordance with established policies and procedures. This includes but is not limited to deposits, withdrawals, payment, issuing bank checks, money orders, gift cards and process Speed Deposit and Night Drop transactions, if applicable.
• Make sound decisions that adhere to all policies, procedures, and regulatory banking requirements. Ex: making determinations for check holds while adhering to funds availability policy.
• Identify red flags based on risk guidelines and refer escalations to supervisors when necessary.
• Manage teller line and drive-up traffic to limit wait times.

Member Experience

• Provide exceptional member experiences by cultivating relationships.
• Identify member needs and recommend beneficial products and services.
• Refer members to the platform or business partners to further assist the member with their banking needs.
• Engage with members as they enter the branch by welcoming them.
• Assist with lobby management by checking in with members waiting for platform services.
• Process requests that can be managed at the teller line. Ex: printing of debit cards, submitting fraud claims and disputes, etc.

Compliance

• Supports the branch by participating in opening/closing procedures, daily reports, audit tasks and dual control.
• Maintain controls, reconciliations and reports as needed or required. This includes, but is not limited to verifying currency, balancing individual cash box/cash recyclers (TCR), daily reports, CTR’s, SAR’s.
• Stays abreast and adheres to policies, procedures, and banking regulations.
• Identifies and handles existing, emerging risks and fraud trends to minimize exposures to members and Bethpage.
• Complies with all aspects of Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Asset Control.
• Participate in the overall success of the individual, branch, Retail Banking and organizational goals by meeting or exceeding assigned performance goals and metrics.

Computer Skills: PC, Windows, and Internet proficient.

Bethpage provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.

Travel Required

Yes, minimal - on an as-needed basis.

Qualifications

Skills

• Preferred: Advanced multi-tasking skills.
• Behaviors: Detail-oriented, Team player, Enthusiastic.

Motivations

• Preferred: Peer Recognition, Goal Completion, Self-Starter, Growth Opportunities.

Education

Required: High School or better.

Preferred: Some college or better.

Experience

Required: Must be able to attend full-time training (M-F, 9 am-5 pm) for 5 weeks.