Full Time Teller - Tulsa (71st & Memorial)

MidFirst Bank; Tulsa (OK); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid training

Teller Certification provided

Shift differential

Job summary

MidFirst Bank in Tulsa, OK seeks a Teller to handle daily customer transactions with accuracy and courtesy. You will greet customers, balance cash drawers, and identify products that fit clients’ needs.

Training includes Teller Certification, with shift-based hours and strong emphasis on service and cross-selling. The role requires at least 6 months cash handling experience, excellent communication, and a proactive, team-focused attitude.

Qualifications

• Minimum of 6 months cash handling and/or POS transaction experience in a retail or food environment.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute to a positive team environment and achieve goals.
• Careful attention to detail and strong organizational skills; adhere to bank procedures and regulations.
• Strong work ethic and high integrity.
• Strong computer and 10 key skills.
• Outgoing, assertive, confident and enthusiastic personality.

Responsibilities

• Greeting customers and creating a welcoming environment.
• Processing customer transactions accurately in a fast-paced setting while balancing drawer and following controls.
• Cross-selling bank products and services to benefit customers.
• Building customer loyalty by developing relationships and delivering exceptional service.
• Responding to inquiries and resolving issues by researching solutions.

Skills

Customer service

Cash handling

POS experience

Bilingual Spanish

Communication

Attention to detail

Teamwork

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.

Your duties will include, but are not limited to the following:

• Greeting customers and facilitating a welcoming and customer-focused environment
• Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
• Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
• Building customer loyalty by developing relationships and always offering exceptional service
• Responding to customer inquiries and concerns by researching and identifying positive solutions

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Required Skills:

• Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment

• Excellent customer-service skills, including oral and written communication
• Ability to effectively contribute to a positive team environment and work toward achieving goals
• Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
• Strong work ethic and high integrity
• Strong computer and 10 key skills
• Outgoing, assertive, confident, and enthusiastic personality

This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.

Preferred Skills:

• Knowledge of banking products and procedures
• Successful sales record in a retail sales or banking environment
• Bilingual (fluent verbal and written Spanish) skills
• Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)

Physical Requirements:

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations:

• Monday - Friday from 7:15 a.m. - 8:15 p.m., Saturday from 8:45 a.m. to 3:15 p.m., and Sunday 11:45 a.m. to 4:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours.
• Shift differential of $5.00/hour for any hours worked after 6:00 p.m. Monday-Friday, after 1:00 p.m. on Saturdays, and any hours worked on Sundays.