Full-time Teller, Shaler Drive-Thru

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading bank seeks a dedicated Teller to provide exceptional customer service and process financial transactions. The role involves engaging with customers, maintaining cash flow, and identifying referral opportunities. Ideal candidates will possess a high school diploma and strong multitasking and customer service skills.

Benefits

Comprehensive benefits package including medical, dental, vision

401(k) with immediate vesting

Tuition reimbursement

Gym membership reimbursement

Qualifications

• High school diploma or GED required.
• Ability to travel as needed for training.
• Strong customer service and multitasking skills.

Responsibilities

• Process transactions including deposits, withdrawals, and loan payments.
• Meet established referral goals and maintain cash flow.
• Provide quality customer service while managing a teller window.

Skills

Customer Service

Multitasking

Arithmetic

Computer Literacy

Education

High school diploma or GED

Job description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Education and Experience Requirements:

• High school diploma OR GED required.
• Ability to travel as needed to training.

Essential Functions:

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Address 1

1100 Mt Royal Blvd

Employment Status

Full-time

FLSA

Non-Exempt

Schedule Information

This branch is open Monday - Friday, 9:00 am - 5:00 pm, and Saturday, 9:00 am - 1:00 pm.

Benefits Information

Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.

Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

Dollar Bank is an Equal Opportunity Employer.