Full-time Teller, Fox Chapel

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar Bank, FSB in the United States is seeking a Teller who serves as a key team member, delivering exceptional customer service at the first point of contact. You will process deposits, withdrawals, transfers, loan payments, and other transactions for retail and business accounts, meet referral goals, and maintain cash drawers and security.

Travel to training may be required. Ideal candidates are reliable, accurate, with strong math, computer literacy and a commitment to professional

Qualifications

• High school diploma or GED is required.
• Ability to travel to training as needed.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.

Responsibilities

• Process deposits, withdrawals, transfers, loan payments, and other transactions accurately.
• Meet referral goals by identifying banking solutions for customers.
• Maintain cash drawers, terminals, and security of valuables.
• Manage teller window with accurate balancing.
• Demonstrate math accuracy and computer literacy.

Skills

Customer service

Cash handling

Multitasking

Arithmetic skills

Computer literacy

Relationship building

Education

High school diploma or GED

Tools

Teller equipment

Job description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Education and Experience Requirements

• High school diploma OR GED required.
• Ability to travel as needed to training.

Essential Functions

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.