Full-Time Teller: Elevate Customer Banking Experience

PNC; Allentown (Lehigh County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

Paid holidays

Parental leave

Job summary

PNC is seeking a Full-time Teller for its Retail organization at the Fullerton branch in Whitehall, PA. The role focuses on delivering personalized customer service, promoting banking products, and identifying opportunities during everyday interactions.

You will work in-office, with a strong emphasis on accuracy, compliance, and customer satisfaction as core priorities in a dynamic banking environment.

Qualifications

• No university/college degree required.
• Prior experience is not required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty. Processes a variety of customer interactions and educates customers on alternatives available for their financial interactions.
• Identifies opportunities through meaningful conversations with customers and makes appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies, ensuring teller and branch operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full-time Teller for its Retail organization at the Fullerton branch in Whitehall, PA. The role focuses on delivering personalized customer service, promoting banking products, and identifying opportunities during everyday interactions.

You will work in-office, with a strong emphasis on accuracy, compliance, and customer satisfaction as core priorities in a dynamic banking environment.