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A prominent community bank in Dearborn is seeking a Full-Time Teller to provide exceptional customer service and manage various transactions. The ideal candidate will be responsible for addressing customer needs, maintaining cash integrity, and promoting bank services while adhering to compliance regulations. Benefits include healthcare, a 401(k) plan, and paid time off, contributing to a balanced work-life experience.
Home Full-Time Teller: Dearborn Federal Savings Bank
Job Summary:
This is a full-time, non-exempt position.
As a bank teller, you will be the first point of contact for customers, providing exceptional service while handling various banking transactions. Your role is vital in ensuring customer satisfaction and maintaining the bank’s reputation.
Responsibilities
– Greet customers warmly, address inquires and provide information about bank products and services.
– Process deposits, withdrawals, transfers, and loan payments accurately and efficiently.
– Assist customers with account-related inquiries.
– Handle cash accurately, maintain cash drawer, and perform daily balancing.
– Promote bank products and services, identify customer needs, and recommend appropriate solutions.
– Adhere to banking regulations, policies and procedures to ensure compliance, security and confidentiality.
– Address customer complaints and concerns professionally and effectively.
Required Skills/Abilities:
– Relationship building and customer service skills.
– Mathematical aptitude with ability to accurately count, accept and disburse cash.
– Computer literacy.
– Excellent organizational and communication skills.
Education and Experience:
– High school diploma or equivalent is required.
– 1-2 years customer service experience required.
– Cash handling experience preferred.
– Bank or credit union experience highly preferred.
Benefits:
– 401(k)
– AD&D insurance
– Delta Dental insurance
– Employee assistance program
– Flexible spending account
– BCBSM Health insurance
– Life insurance
– LTD Insurance
– Paid sick time
– Pension plan
– Vacation time
– VSP Vision insurance
Schedule: Monday through Friday
Pay: $17.78 – $19.23 per hour