Full Time Teller, Central Ave, Jersey City, NJ

Banco Santander (Brasil); Jersey City (NJ); In loco; USD 30.000 - 47.000; Tempo pieno

Descrizione del lavoro

Santander is hiring a Full Time Teller in Jersey City, NJ. The role involves assisting customers with financial needs, processing transactions, and delivering exceptional service while upholding bank policies and risk controls.

The position requires cash handling and customer service experience, Spanish language proficiency, and the ability to work flexible hours including weekends/evenings. Training provided to support a technology-driven banking environment.

Competenze

• 6+ Months Cash Handling experience.
• 6+ Months Demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.
• Spanish Language - Required

Mansioni

• Assist customers with various financial needs and processing transactions.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Provide exceptional customer service and refer product solutions.
• Educate customers on self-service options using digital tools.
• Support custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to welcome customers.
• Extend responsibilities to nearby branches as needed.

Conoscenze

Cash handling

Customer service

Spanish language

Formazione

High school diploma or GED

Descrizione del lavoro

Full Time Teller, Central Ave, Jersey City, NJ

Country: United States of America

It Starts With You:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

The Difference You Make:

As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and upscale complex issues for timely resolution.

Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.

Process transactions, including deposits, withdrawals, and transfers.

Handle cash and maintain accurate cash drawer balances.

Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.

Recognize opportunities and cross-sell bank products to deepen customer relationships.

Engage customers and leverage digital tools to educate them on self-service options.

Assist with custodianship, audits, and other operational tasks.

Maintain a clean and organized work area, to create a welcoming environment for customers.

Responsibilities may extend to supporting nearby branch locations based on business necessity.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High school diploma or GED: - Required

Qualifications:

• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.
• Spanish Language - Required

Certifications:

No Certifications listed for this job.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

• Minimum: $30,000.00 USD
• Maximum: $47,000.00 USD

We Value Your Impact:

Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be require