Full Time Teller

Adirondack Trust Company; Town of Malta (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Adirondack Trust Company in Town of Malta, NY seeks a bank teller who will be the face of ATC, delivering a high standard of service while handling transactions and maintaining customer confidentiality. The successful candidate will have a high school diploma or GED, cash handling and customer service experience, and strong communication and interpersonal skills.

You will assist customers with deposits, payments, and account questions.

Qualifications

• High School Diploma or GED required.
• Cash handling and customer service experience required.
• Strong interpersonal and communication skills recommended.

Responsibilities

• Process deposits and verify cash and endorsements.
• Cash checks according to regulation.
• Accept loan and tax payments and issue receipts.
• Process money orders and cashier's checks.
• Balance drawer daily and maintain teller station security.
• Assist customers with account statements and questions.
• Refer complex issues to the proper department.
• Maintain customer confidentiality and high service standards.
• Other duties may be assigned.

Skills

Cash handling

Customer service

Communication skills

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

SUMMARY:

The bank teller is the face of ATC and responsible for rendering a high standard of service to all customers. Must be able to interact with customers and colleagues in a pleasant, professional manner, while conducting appropriate transactions and meeting the customers' needs. Applicants must be willing to perform all necessary job functions and meet the demands of the position and uphold all customer confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Process personal/business checking and savings deposits in the form of cash or check. Verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.

Cash checks according to regulation protocol.

Accept loan and/or tax payments. Verify payment amount and issue receipt.

Process Money Orders and Treasurer's Checks.

Ensure teller station is properly supplied, balance drawer daily, including periodic batching of cashed checks, count and roll loose coins. Maintaining the security of a teller station is imperative.

Balance and update savings passbooks.

Answer any and all customer questions, resolve customer problems, help with account statements, and refer customers to the proper department for issues that cannot be resolved at the teller line.

Ensure customer satisfaction while adhering to company and regulatory policies.

*Other duties may be assigned.

EDUCATION and/or EXPERIENCE:

A High School Diploma or GED equivalent is required.

Cash handling, and customer service experience is required.

Strong interpersonal relationship skills and the demonstration of effective listening and communication abilities are highly recommended.

PHYSICAL DEMANDS:

Must be able to hear well enough to communicate with customers, co-workers, and outside bank personnel.

Communicate Orally.

Normal daily physical activities to include: walking, standing, sitting, stooping, bending, pushing, and pulling.

Must be able to read reports and use computer.

Occasionally will lift 20-30 pounds (files, cash drawer, etc.)

Adirondack Trust is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, transgender status, gender identity, gender dysphoria, sexual orientation, national origin, physical or mental disability, protected veteran status, marital and familial status, domestic violence victim status, known relationship or association with any member of a protected class or other characteristics protected by applicable law.