Full Time Teller

Armstrong Bank; Muskogee (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Armstrong Bank in Muskogee Downtown, Muskogee, OK is seeking a Teller who delivers the highest level of customer service while accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.

The role emphasizes teamwork, initiative, and integrity, with duties including handling lobby and drive-thru transactions,

Qualifications

• Excellent customer service, communication, and problem solving skills.
• Detail-oriented and able to work in a fast-paced environment.
• Able to work independently and in a team-support role.
• Maintain discretion and confidentiality.

Responsibilities

• Processes teller transactions for lobby and drive-thru areas, verifies deposits and negotiability.
• Builds and maintains relationships with customers and recommends bank products.
• Maintains professional conduct, supports teammates, and complies with regulatory requirements.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Detail-oriented

Time management

Computer skills

Team player

Discretion

Education

High School diploma

Job description

Job Details

Job Location: Muskogee Downtown - Muskogee, OK 74401Education Level: High SchoolJob Shift: DayJob Category: Banking

Summary: As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.

Essential Duties and Responsibilities

• Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
• Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or service
• Positive, professional, proactive in everyday interactions with Customers and Co-workers
• Fosters teamwork and collaboration to build solid relationships with co-workers
• Ability to apply strong critical thinking and problem-solving skills to promptly meet customer’s needs
• Thorough knowledge and understanding of products and services offered
• Complies with all regulatory requirements
• Other duties and responsibilities as assigned

QualificationsQualifications:

• Excellent customer service, communication, and problem solving skills
• Positive, courteous, friendly, and professional
• Must be detail-oriented and able to work in a fast-paced, multi-task environment
• Coordinate numerous assignments at once, showing strong time management skills
• Basic Computer skills
• Must work well independently and in a team-support role
• Ability to maintain high level of discretion and confidentiality

Physical Requirements:

• Long periods of standing, sitting, typing or repetitive motion
• Ability to lift and carry cash drawers and coin bags/boxes