Full-Time Team Member - Pet Supplies (Tech Ridge)

Tomlinson's Feed; Austin, Northern (TX, KY); On-site; USD 31,000 - 41,000; Full time

Job summary

Tomlinson's Feed, a locally owned Central Texas pet store, is hiring for a team member to help guests with product selections and ensure a top-notch shopping experience. The role involves floor presence, stocking, and delivering customer service with a focus on pet health and satisfaction.

Employees enjoy a family-like atmosphere, a starting wage of $15 per hour, and opportunities for performance-based increases as part of a locally respected business that values guest delight and team growth.

Qualifications

• Lift and carry up to 50 pounds on a regular basis as part of stocking and guest carry-outs.
• Work a flexible schedule including evenings and weekends.

Responsibilities

• Sales Floor Operations: be present on the sales floor, actively selling Tomlinson’s core products and helping guests meet sales goals.
• Store Appearance: keep the store well lit, stocked, clean and welcoming, and maintain an inspection-ready presentation.
• Communications: stay in constant contact with Store leadership about operations and needs and attend required meetings and trainings.

Job description

Description

Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service. And, we want you to join our family!

Winner of the Austin Chronicle’s “Best of Austin” for eleven years running, Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition.

We value what matters most:

• Pet Health: From our Dental Clinics and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas.
• Guest Delight: Our guests are the best (you'll see). We love to delight them with new products, services, and perks.
• A Happy Team: Tomlinson's is built by a fulfilled, competitively compensated team. Our starting wage is $15 per hour and team members are eligible for performance-based increases.

If you’re a pet-loving people person in search of a family-owned, friendly, and fur-filled place to work, we want to meet you!

Here’s what you'll do on a daily basis…

Sales Floor Operations:

Is a constant presence on the sales floor helping guests. Is actively selling Tomlinson’s core products and working hard to always hit sales goals.

• Spends the vast majority of shift on the sales floor:
• Building rapport with both guests.
• Assuring that customer service and satisfaction exceeds our guests’ expectations
• Unloading shipments, rotate stock, assist in maintaining an inspection ready store
• Supports and advocates for company and store leadership initiatives
• Maintains the company’s reputation, culture and vision while building relationships with guests through high levels of service and pet-focused selling

Store Appearance:

Ensures store’s always aesthetically in compliance with Tomlinson’s Brand Standards

• Maintains an aesthetically appealing store by keeping it well lit, well stocked, clean and clutter-free, and by making sure it is a warm and welcoming place to shop.
• Maintains an inspection-ready store at all times, but especially on given inspection dates.

Communications:

In constant communication with Store leadership regarding store operations & needs.

• Attends all required store meetings and trainings.

Requirements

• Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for guests. This is an active role which requires you to be on your feet for the majority of your shift.
• Work a flexible schedule including evenings and weekends.