Full-Time Team Member - Pet Supplies (South Lamar)

Tomlinson's Feed; Austin (TX); Sur place; USD 17 000 - 24 000; Plein temps

Résumé du poste

Tomlinson's Feed, locally owned for 80 years in Central Texas, seeks engaged team members to join our family. As a Sales Floor Associate you will be on the floor helping guests, promoting core products, and working to consistently hit sales goals with friendly, world-class service.

You will unload shipments, rotate stock, maintain an inspection-ready store, and support leadership initiatives. Flexible evenings and weekends; lifting up to 50 pounds.

Qualifications

• Lift and carry up to 50 pounds as part of stocking and guest carry-outs.
• Flexible schedule including evenings and weekends.

Responsabilités

• Be on the sales floor helping guests and selling Tomlinson's core products to hit sales goals.
• Build rapport with guests and ensure customer satisfaction.
• Unload shipments and rotate stock; maintain an inspection-ready store.
• Support store leadership initiatives and uphold store vision and culture.

Connaissances

Customer service

Sales floor presence

Guest rapport

Description du poste

Description

Locally owned for 80 years, Tomlinson's Feed is Central Texas's favorite pet store with the healthiest products and world-class customer service. And, we want you to join our family!

Winner of the Austin Chronicle's \"Best of Austin\" for eleven years running, Team Tomlinson's is passionate about helping our guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition.

We value what matters most:

• Pet Health: From our Dental Clinics and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas.


• Guest Delight: Our guests are the best (you'll see). We love to delight them with new products, services, and perks.


• Tomlinson's is built by a fulfilled, competitively compensated team. Our starting wage is $15 per hour and team members are eligible for performance-based increases.

Here's what you'll do on a daily basis...

Sales Floor Operations:

Is a constant presence on the sales floor helping guests. Is actively selling Tomlinson's core products and working hard to always hit sales goals.

• Spends the vast majority of shift on the sales floor:


• Building rapport with both guests.


• Assuring that customer service and satisfaction exceeds our guests' expectations


• Unloading shipments, rotate stock, assist in maintaining an inspection ready store


• Supports and advocates for company and store leadership initiatives


• Maintains the company's reputation, culture and vision while building relationships with guests through high levels of service and pet-focused selling

Store Appearance:

Ensures store's always aesthetically in compliance with Tomlinson's Brand Standards

• Maintains an aesthetically appealing store by keeping it well lit, well stocked, clean and clutter-free, and by making sure it is a warm and welcoming place to shop.


• Maintains an inspection-ready store at all times, but especially on given inspection dates.

Communications:

In constant communication with Store leadership regarding store operations & needs.

• Attends all required store meetings and trainings.

Requirements

• Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for guests. This is an active role which requires you to be on your feet for the majority of your shift.


• Work a flexible schedule including evenings and weekends.