Full-Time Team Leader

Lego Group; Orem (UT); Hybrid; USD 46,000 - 53,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague Discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Group in University Place Mall, Orem, Utah, seeks a full-time Team Leader to create an exceptional guest experience and inspire the builders of tomorrow. You will train the team to exceed standards in customer service, product knowledge and sales, while modeling LEGO Brand values.

You will lead training for Sales Associates, oversee merchandising and POS operations, and drive a high-performance culture in a retail environment with a hybrid work policy.

Qualifications

• Experience leading a retail team
• Strong customer service and sales focus
• Training delivery experience
• Visual merchandising knowledge

Responsibilities

• Lead and train Sales Associates on LEGO Brand Retail guidelines
• Manage merchandising, pricing and store presentation
• Oversee cash handling and inventory accuracy
• Monitor sales performance and margins to maximize profitability
• Maintain fixtures and stock replenishment
• Deliver inspirational retail experiences aligned with LEGO Brand values
• Support a high-performance team culture and leadership development

Job description

Job Description

Are you ready to create the ultimate guest experience while inspiring the builders of tomorrow? Join the LEGO® Brand Retail team as a full-time Team Leader in University Place Mall in Orem, Utah and be a role model as you provide a brand experience for our customers. This full-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

Responsibilities

• Experience the pride, commitment and shared sense of responsibility
• Enhance profitable sales by the regular review of sales and margin information
• Assist to ensure that appropriate and effective space management techniques are used
• Ensure that the store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
• Ensure that all fixtures are always replenished
• Evaluate and communicate on competitor visual merchandising techniques, finding opportunities to develop our business further
• Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
• Empower and develop a high-performance team by sharing the LEGO® Brand, Vision and Values
• Deliver inspirational retail experiences built on LEGO® Brand values
• Leadership and/or management experience in a retail store environment
• Delivery of Employee training
• Cash handling and inventory/sales auditing
• Point of sale automated systems
• Merchandise maintenance and visual merchandising
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, depth perception, and the ability to adjust focus.
• Involves lifting at least 30 lbs.
• Must have full availability to work 40 hours per week

Compensation

The hourly wage for the position has a range of $22.10 - $25.30 , based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun.