Full Time Supervisor - Washington Sqaure

Callaway Golf Company; Portland, Northern (OR, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Callaway Golf Company in Portland is seeking a Supervisor to lead the in-store sales and service experience, drive results, and promote a high-performance sales culture. You will coach a team, deepen client relationships, and ensure knowledge of apparel and products to enhance every visit.

Responsibilities include merchandising collaboration, CRM-driven events, and mentoring part-time staff, with flexibility for non-traditional hours to support store goals and peak seasons.

Qualifications

• Bachelor's degree in Business or related field preferred.
• 1-3 years retail store management experience.
• 2 years client services related capacity.

Responsibilities

• Instill an approachable, efficient sales and service focus on the floor to meet sales goals.
• Connect with in-store clients and build repeat client following to drive individual sales.
• Maintain knowledge of apparel line fit, fabric and use each season.
• Assist with product and visual merchandising to drive sales and a positive customer experience.
• Mentor part-time and seasonal client associates.

Skills

Customer service

Team leadership

Sales-driven

Communication skills

Education

Bachelor's degree in Business or related field

Tools

POS systems

Microsoft Office

Back office operations

Visual merchandising

Recruitment & training

Job description

**ABOUT THE BRAND:**Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.comThe Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.**ROLES AND RESPONSIBILITIES*** Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service* Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals* Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line* Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe* Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner* Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking* Provide mentorship to part-time and seasonal client associates* undefined**TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)**· Proficient in Microsoft Applications· Proficient in point-of-sale (POS) systems· Experience with back office operations management, visual merchandising and recruitment / training· Strong written and verbal communication skills· Ability to manage and mentor a team· Ability to work effectively and collaboratively with cross-functional teams and stakeholders· Ability to make decisions independently, or escalate when applicable· Ability to work non-traditional hours; weekends, evenings and holidays**EDUCATION AND EXPERIENCE**· Bachelor’s Degree in Business or related field preferred· 1-3 years’ experience in retail store management· 2 years’ experience in a client services related capacity**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)**· Work is performed in a designated professional office workstation and environment.· Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.**DE&I and EEOC:*****Inclusion & Diversity:***As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.*If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.***ARE YOU READY TO MAKE THE TURN? APPLY TODAY!**