Full Time Supervisor - Kittery

kate spade new york; Kittery (ME); On-site; Full time

Job summary

Join a leading global lifestyle brand as a Full Time Supervisor in Kittery. You will leverage your retail expertise to enhance customer experiences, lead a dynamic team, and achieve sales goals while maintaining brand standards. This role offers competitive pay and benefits.

Benefits

Health Coverage

Life and Disability Insurance

401(k)

Paid Time Off

Product Discounts

Incentives

Qualifications

• 2-3 years experience in luxury or comparable retail environment.

Responsibilities

• Partner with Store Manager to develop initiatives for customer retention.
• Achieve store productivity targets including sales per hour.
• Ensure associates complete sales training and develop product knowledge.

Skills

Communication

Detail-oriented

Multi-tasking

Education

College Degree

Job description

Join to apply for the Full Time Supervisor - Kittery role at kate spade new york

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has been colorful, bold, and optimistic. Today, it is a global lifestyle brand offering handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York celebrates communities of women worldwide who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio, a global house of brands committed to innovation and inclusivity. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Supervisor Outlet

Primary Purpose

The successful individual will leverage their proficiency in retail to…

Client & Service Expert

• Partner with Store Manager to develop initiatives that build repeat business or attract new customers.
• Achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
• Ensure all associates complete sales training and develop strong product knowledge.
• Model and supervise the selling environment, providing coaching to ensure high customer service and sales.

Leadership Presence

• Achieve personal sales goals.
• Educate team on sales plans and store stats, driving achievement.
• Provide excellent customer service through product knowledge and profiling.
• Create a fun, competitive, inviting team environment.

Building Brand Equity

• Communicate the brand aesthetic, philosophy, and lifestyle to team and customers.
• Maintain brand and operational standards for consistency.
• Ensure store presentation standards are met and maintained.

Operational Excellence

• Perform store opening and closing procedures accurately.
• Manage POS transactions and inventory functions properly.
• Adhere to loss prevention policies and operational procedures.

Candidate Requirements

• Strong communication skills, detail-oriented, proactive multi-tasker.
• Minimum 2-3 years’ experience in luxury or comparable retail environment, college degree preferred.

Physical Requirements

• Availability to work flexible hours, including evenings and weekends.
• Standing for extended periods, lifting up to 40 pounds, climbing ladders.

Core Competencies

• Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, Learning on the Fly.

Leadership Competencies

• Strategic Agility, Developing Others, Building Effective Teams.

Kate Spade is an equal opportunity employer. All employment decisions are based on qualifications without regard to legally protected characteristics. Reasonable accommodations are available for applicants with disabilities.

Compensation and Benefits

Base pay ranges from $16.00 to $24.00 per hour. Benefits include health coverage, life and disability insurance, 401(k), paid time off, product discounts, and incentives.