Full-time Supervisor Kate Spade New York Cherry Creek Shopping Center

Tapestry, Inc.; Denver (CO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Supervisor to lead their Cherry Creek store. In this role, you'll inspire a team to deliver exceptional customer service while driving sales through proactive client engagement. Your expertise in luxury retail will be essential as you foster a vibrant and inviting atmosphere that reflects the brand's aesthetic and philosophy. This position offers the chance to make a significant impact in a fun and competitive environment, where your leadership will help shape the customer experience and build lasting relationships. If you're passionate about fashion and retail, this is an exciting opportunity for you.

Qualifications

• Minimum 2-3 years of experience in a luxury goods or retail environment.
• Strong written and verbal communication skills are essential.

Responsibilities

• Lead the team to maximize sales through client outreach and relationship building.
• Ensure the highest level of service is provided to all customers.

Skills

Communication Skills

Detail Oriented

Multi-tasking

Education

2-3 years experience in luxury goods or retail

Job description

Full-time Supervisor Kate Spade New York Cherry Creek Shopping Center

Company Overview:

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Client & Service Expert:

1. Expertise in the development of a clientele.
2. Model and lead the team by developing a repeat business and maximizing sales through proactive client outreach.
3. Build and maintain new and existing client relationships and have a strong, productive client book.
4. Maintain clientele and thank you note standards.
5. Demonstrate strong use of selling skills.

Leadership Presence:

1. Achievement of personal sales goals.
2. Educate team on sales plans, personal sales goals, store stats and drive team to achieve them.
3. Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
4. Foster a team environment by creating a fun, competitive, inviting atmosphere.

Building Brand Equity:

1. Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
2. Ensure brand and operating standards are met to support brand consistency.
3. Ensure store presentation standards are achieved and maintained.

Operational Excellence:

1. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
2. Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs and damages to maintain the integrity of the inventory.
3. Adhere to Kate Spade loss prevention policies and operational procedures.

Qualifications:

Education & Experience Required:

Minimum 2-3 years’ experience in luxury goods or a comparable retail environment.

Skills and Abilities Required:

1. Strong written and verbal communication skills.
2. Detail oriented.
3. Proactive ability to multi-task and prioritize.

Physical Requirements:

1. Available to work store schedule, as needed, including evenings and weekends.
2. Standing for extended periods of time.
3. Able to safely lift boxes up to 40 pounds.
4. Comfortable climbing ladders.

Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran.