Full Time Supervisor - Green Hills TN

TravisMathew, LLC; Oregon (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

TravisMathew, LLC is seeking a Supervisor to manage and maintain the in-store sales and service experience while promoting a strong sales culture within the retail store. The ideal candidate will lead the sales team to achieve sales goals and profitability rates.

Your responsibilities include instilling a focus on service, developing client relationships, and mentoring part-time and seasonal staff. A Bachelor’s degree in Business and experience in retail management are preferred.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales focus to achieve sales goals.
• Connect with clients and develop a following of repeat clients.
• Maintain knowledge of seasonal apparel fit and fabric details.
• Assist in creating effective product merchandising to drive sales.
• Provide mentorship to part-time and seasonal client associates.

Skills

Sales and service focus

Client relationship development

Retail management

Team mentorship

Communication skills

Education

Bachelor’s Degree in Business or related field

Tools

Microsoft Applications

Point-of-sale (POS) systems

Job description

The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

Roles and Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Technical Competencies

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Experience with back office operations management, visual merchandising and recruitment / training
• Strong written and verbal communication skills
• Ability to manage and mentor a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or upscale when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

Education and Experience

• Bachelor’s Degree in Business or related field preferred
• 1-3 years’ experience in retail store management
• 2 years’ experience in a client services related capacity

Physical Requirements / Work Environment (if applicable)

Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

TravisMathew is an Equal Employment Opportunity