Full Time - Store Production Supervisor (Bric)

The Salvation Army USA Central Territory; South Lyon (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate organization dedicated to making a difference in the community as a Store Processing Supervisor. In this vital role, you will lead a team to ensure efficient production and quality control, contributing to a positive shopping experience. Your leadership will help meet production goals while fostering a supportive environment for both team members and customers. This position offers the chance to be part of a mission-driven organization that values diversity and inclusion, making it an exciting opportunity for those looking to make a meaningful impact.

Qualifications

• Experience in team management and production processes.
• Strong focus on quality control and customer satisfaction.

Responsibilities

• Oversee daily tasks and ensure team productivity.
• Implement strategies to meet production and sales goals.

Skills

Team Leadership

Quality Control

Inventory Management

Customer Service

Education

High School Diploma

Job description

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

About the Role

Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

Key Responsibilities

Production & Team Leadership

* Direct and ensure completion of daily tasks for production team members, including workspace maintenance

* Train new team members on production expectations and processes

* Perform quality control inspections to ensure only the best products reach the sales floor

* Track and report production metrics at scheduled intervals

* Implement strategies to meet product acquisition, production, and sales goals

* Manage product rotation and inventory control processes

Operations & Quality Control

* Maintain organized workspaces and prepare for next-day production

* Support store maintenance and safety protocols

* Place and coordinate supply orders for processing needs

* Implement product control procedures to prevent shrinkage

* Monitor and control property, utility, and supply usage

Customer & Team Relations

* Seek ways to improve donor and shopper experiences

* Support management in fostering positive understanding of policies and procedures

* Communicate effectively with store management regarding operations

* Direct complaints and concerns appropriately to management

Schedule Requirements

* Flexibility to work weekends and evening hours

* Available for occasional travel to various locations for work or training

Working Environment

* Store environment with quiet to moderate noise level

* May experience temperature fluctuations based on weather

* Some exposure to dust

* Extended periods of standing possible

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.