Full Time - Store Production Supervisor

salvarmycareers; Walled Lake (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

The Salvation Army in Michigan is seeking a Store Processing Supervisor to oversee the production process and lead the team. You will direct daily tasks, ensure quality, and drive efficient workflows to deliver a positive shopping experience for donors and customers.

This role requires standing, lifting up to 50 pounds, weekend/evening availability, and strong English communication. Training new staff, coordinating supplies, policing safety protocols, and reporting production metrics are key

Qualifications

• High School Diploma or pursuing it.
• Experience following and giving direction.
• Strong English communication skills.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.
• Basic math skills.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.

Skills

English communication

Team leadership

Training others

Quality control

Education

High School Diploma

Tools

Payroll systems

Job description

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

About the Role

Join our team in \"Doing the Most Good\" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

Key Responsibilities

Production & Team Leadership

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance


• Train new team members on production expectations and processes


• Perform quality control inspections to ensure only the best products reach the sales floor


• Track and report production metrics at scheduled intervals


• Implement strategies to meet product acquisition, production, and sales goals


• Manage product rotation and inventory control processes

Operations & Quality Control

• Maintain organized workspaces and prepare for next-day production


• Support store maintenance and safety protocols


• Place and coordinate supply orders for processing needs


• Implement product control procedures to prevent shrinkage


• Monitor and control property, utility, and supply usage

Customer & Team Relations

• Seek ways to improve donor and shopper experiences


• Support management in fostering positive understanding of policies and procedures


• Communicate effectively with store management regarding operations


• Direct complaints and concerns appropriately to management

Preferred

• Retail sales production and/or thrift store experience

Physical Requirements

• Regular standing, walking, and manual dexterity


• Ability to lift/move up to 50 pounds regularly


• Occasional lifting up to 100 pounds


• Capability to climb, balance, stoop, kneel, or crouch as needed


• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work weekends and evening hours


• Available for occasional travel to various locations for work or training

Working Environment

• Store environment with quiet to moderate noise level


• May experience temperature fluctuations based on weather


• Some exposure to dust


• Extended periods of standing possible

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Pay Rate: $14-18

QualificationsRequired

• High School Diploma or currently pursuing


• Experience following and giving direction


• Strong English communication skills


• Basic computer proficiency including payroll systems


• Ability to pass pre-employment drug test and background check


• Basic math skills