Full-Time Store Merchandising Supervisor

Kohl’s; Berlin (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Merchandising Supervisor to lead a team in delivering exceptional customer service. This role involves executing merchandising standards, training associates, and ensuring a well-presented sales floor. If you have a passion for retail and a knack for coaching others, this is an exciting opportunity to make a significant impact in a dynamic environment. Join a company that values work-life balance and offers a comprehensive benefits package, including health and wellness programs, retirement benefits, and more. Take the next step in your career and help shape the shopping experience for customers.

Benefits

PTO

Vacation Buy Program

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

401k

Flexible Spending Accounts

Associate Discount Programs

Legal Assistance Benefits

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in retail or supervising teams preferred.

Responsibilities

• Lead associates in executing merchandising standards and customer service.
• Maintain product presentation and manage pricing activities.

Skills

Verbal/Written Communication

Interpersonal Skills

Team Leadership

Retail Experience

Coaching Skills

Flexibility

Education

High School Diploma or Equivalent

Job description

About the Role

As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.

What You’ll Do

• Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager

• Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer

• Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes

• Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards

• Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently

• Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards

• Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution

All Supervisor roles at Kohl’s are responsible for:

• Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment; taking appropriate partners as needed

• Modeling, guiding and providing direction to associates

• Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues

• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

• Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing

• Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention

• Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty

• Use key performance indicators (KPIs) to make informed business decisions that drive overall store results

• Accomplishing multiple tasks within established timeframes

• Training, monitoring and reinforcing company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Key holder responsibilities include opening and closing store processes, and providing direction to associates

• Other responsibilities as assigned

What Skills You Have

Required

• Must be at least 18 years of age or older

• Strong verbal/written communication and interpersonal skills

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• 2 years experience in retail or similar industry

• Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals

Pay Range: $22.25 - $34.50

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).