Full Time Shula's Steakhouse Server

Pyramid Global Hospitality; Gainesville (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

Pyramid Global Hospitality is seeking a professional Server for Shula’s Steak House at the Hilton University of Florida Conference Center in Gainesville. You will deliver attentive, knowledgeable service and support a smooth dining operation in a busy upscale setting.

Ideal candidates have previous serving experience in upscale or fine dining, strong communication skills, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• Experience in upscale or fine dining preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with attention to detail
• Professional appearance and demeanor
• Flexible schedule including nights, weekends, and holidays
• Basic knowledge of food, wine, and beverage service (advanced knowledge preferred)

Responsibilities

• Provide friendly, prompt, and attentive service to all guests
• Take accurate food and beverage orders and communicate them clearly to the kitchen
• Ensure timely delivery of food and beverages with proper presentation
• Maintain thorough knowledge of all menu items, including food, beer, wine, and spirits
• Be knowledgeable about hotel amenities and other on-property dining options
• Assist with daily setup and breakdown of the dining room and service stations
• Ensure cleanliness and organization of tables, side stations, and overall restaurant environment
• Polish and maintain flatware, glassware, and plates to established standards
• Monitor food quality and service levels, addressing issues as needed
• Expedite orders, verifying accuracy and presentation before service
• Complete all assigned side work daily
• Process guest checks and handle cash and payments according to company procedures
• Foster a positive, team-oriented environment for both staff and guests

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.

Position Summary

What you will have an opportunity to do:

Shula’s Steak House at the Hilton University of Florida is seeking a professional and service-driven Server to deliver an exceptional dining experience. This role is responsible for maintaining a smooth and efficient restaurant operation while providing attentive, knowledgeable, and polished service to every guest.

Key Responsibilities

• Provide friendly, prompt, and attentive service to all guests
• Take accurate food and beverage orders and communicate them clearly to the kitchen
• Ensure timely delivery of food and beverages with proper presentation
• Maintain thorough knowledge of all menu items, including food, beer, wine, and spirits
• Be knowledgeable about hotel amenities and other on-property dining options
• Assist with daily setup and breakdown of the dining room and service stations
• Ensure cleanliness and organization of tables, side stations, and overall restaurant environment
• Polish and maintain flatware, glassware, and plates to established standards
• Monitor food quality and service levels, addressing issues as needed
• Expedite orders, verifying accuracy and presentation before service
• Complete all assigned side work daily
• Process guest checks and handle cash and payments according to company procedures
• Foster a positive, team-oriented environment for both staff and guests

Qualifications

• Previous serving experience preferred, ideally in an upscale or fine dining environment
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment while maintaining attention to detail
• Professional appearance and demeanor
• Flexible schedule, including nights, weekends, and holidays
• Basic knowledge of food, wine, and beverage service (advanced knowledge preferred)

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.