Full-Time Receptionist

Germain BMW; Naples (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive Insurance

401(k) with Employer Match

Paid Vacation/Company Holidays

Competitive Wage Plans

Professional Development

Company Outings

Employee Discounts

Job summary

Germain BMW of Naples, North Campus is seeking a full-time Receptionist to manage front desk duties and deliver exceptional customer service. You will greet visitors, answer calls, route inquiries, and support scheduling and payments in a dynamic automotive retail environment.

This role requires a professional appearance, strong communication skills, and flexibility with a Monday–Saturday schedule. Join a team that values development, promotions, and a positive customer experience.

Qualifications

• Excellent listening and communication skills are required to greet customers and direct inquiries effectively.
• Punctuality and the ability to adapt to a dynamic schedule are essential in a fast-paced dealership environment.
• Professional appearance and a customer-friendly demeanor are important for the front desk role.

Responsibilities

• Answer dealership phones and greet customers in a courteous manner.
• Direct customers to the appropriate department and notify the right person.
• Coordinate with sales and service teams to support front desk operations.
• Assist in scheduling and confirming appointments with customers.
• Help customers with payments and related administrative tasks.
• Perform other duties as assigned by management.

Skills

Excellent listening & communication

Punctual & flexible

Professional appearance

Valid driver’s license

Job description

Germain BMW of Naples, North Campus

Naples, FL

Full-Time Receptionist

Full-Time: Monday, Tuesday 9am to 6pm, Off Wednesday, Thursday, Friday 9am to 6pm and Saturday 8am to 5pm

Pay based on experience

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As a Receptionist, you will play a key role in providing excellent customer service and maintaining a professional image for the company.

Responsibilities:

• Answer dealership phones, greet and receive customers


• Direct customers to the correct department, notify the appropriate person


• Work cooperatively with the sales/service and other internal teams


• Assist in scheduling and confirming appointments


• Help service customers with payment


• Other duties as assigned

Qualifications:

• Excellent listening/communication skills, outgoing and positive personality


• Punctual nature and ability to handle schedule flexibility and dynamic work environment


• Professional appearance and eager to improve on all aspects


• Valid driver’s license and clean driving record

Germain Offers:

• Comprehensive Coverage & Health, Dental and Vision Insurance


• 401(k) Savings Plan with Employer Match


• Paid Vacation/Company Holidays


• Competitive Wage Plans


• Ongoing Professional Development and Internal Promotions


• Company Outings and Activities


• Employee Discounts

Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.