Full Time Server- Summer On Music Lane

Bunkhouse; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights

Paid Time Off

Headspace wellbeing

Retail discounts

Job summary

Hotel Magdalena's Summer on Music Lane is seeking a server to exceed guest expectations by taking orders and serving food and beverages at tables.

The role requires good communication, the ability to resolve conflicts, and an understanding of Bunkhouse policies. You will greet guests warmly, contribute to the restaurant’s culture, and support staff, guests, vendors, and partners.

Qualifications

• Strong communication and guest relations skills.
• Ability to resolve conflicts calmly and professionally.
• Must be able to speak, read, write, and understand the primary language of the workplace.
• Ability to write routine reports and correspondence.

Responsibilities

• Escort customers to their tables.
• Present menus to patrons and answer questions about menu items, making recommendations.
• Describe and recommend wines to customers.
• Check patrons' identification to ensure age requirements for alcohol.
• Explain how menu items are prepared and ingredients.
• Serve food or beverages and prepare specialty dishes as required.
• Inform customers of daily specials.
• Record food orders accurately and transmit to kitchen.

Skills

Communication skills

Conflict resolution

Education

High School diploma or GED

Tools

POS & PMS familiarity

Job description

Organization- Hotel Magdalena

Summary

The Opportunity

A server will exceed the expectations of all guests in a multitude of tasks that include but are not limited to taking orders and serving food and beverages to patrons at tables in dining establishment.

The person having this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, Servers must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors, and partners.

Who We Are

Summer on Music Lane, the full-service restaurant at Hotel Magdalena, is inspired by the casual sophistication that defines a lake house weekend. The menu features honest cooking, taking cues from old school hospitality but with a decidedly unpretentious, Austin sensibility.

We're Proud to Offer Exceptional Benefits, which Include

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers -Apple , AT&T, Verizon, Headspace and many more!

Key Responsibilities

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
• Escort customers to their tables
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Describe and recommend wines to customers
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
• Inform customers of daily specials
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications

• High School diploma or general education degree (GED)
• Six (6) months related experience in hospitality or service industry
• Must be able to speak, read, write, and understand the primary language(s) of the workplace
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of co-workers and sister property staff
• Ability to understand other computer programs (i.e. Property Management System and Point of Sale)
• Ability to apply concepts of math including addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals

We welcome you

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career?

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.