Full Time Self Storage Relief Manager

Universal Storage Group; Starkville (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a Relief Manager to join its dynamic team. This role involves engaging with customers, ensuring their needs are met, and maintaining the facility's operational excellence. With a focus on sales and customer service, you will participate in comprehensive training programs and enjoy opportunities for career advancement. The company offers competitive pay, great healthcare, and a supportive work environment. If you thrive in a fast-paced setting and enjoy diverse responsibilities, this is the perfect opportunity for you.

Benefits

Medical, Dental, and Vision Insurance

401(k) with company match

Up to 120 hours PTO annually

Paid Holidays

Employee Assistance Program

Immediate Pay Program

Qualifications

• Valid Driver’s License required.
• Background and Drug Screen Clearance mandatory.

Responsibilities

• Greet customers and assist with unit selection.
• Conduct facility walk-throughs and maintain customer records.
• Perform monthly marketing activities and clean units.

Skills

Customer Service

Sales Skills

Marketing Techniques

Attention to Detail

Education

High School Diploma

Job description

Put your life experience to work for us at Blackjack Self Storage!

Do you share our CORE Values?

• Whatever It Takes
• Be the Spark!
• Top of Mind, Market & Industry
• Sincere, Approachable & Passionate
• On Target & Goal Oriented
• Honorable With Personal Integrity

Then put them to work for us at Blackjack Self Storage. Universal Storage Group manages Blackjack Self Storage and is a dynamic, growing, innovative company delivering world-class customer service. We offer award-winning training programs, competitive pay, great healthcare, and additional benefits including career growth opportunities.

Training and Responsibilities

The Relief Manager will attend our four-phase training program with USG Certified Trainers on sales, operations, auction process, and marketing techniques. Employees receive ongoing training throughout the year and at our annual Company Meeting.

Self-Storage is a fast-paced environment. Employees wear many hats: salesperson, customer service rep, cleaner, marketer, accountant, cashier, and more! As a USG Relief Manager, responsibilities include:

• Greeting customers with a smile and handshake
• Assisting customers in selecting the appropriate unit size
• Completing rental paperwork accurately
• Conducting facility walk-throughs and lock checks
• Posting payments and following up on past due accounts
• Maintaining customer records
• Making daily bank deposits
• Monthly marketing activities
• Maintaining merchandise for sale
• Cleaning units and maintaining grounds and facilities
• Preparing auction units as needed

Work Schedule and Benefits

Stores are open Monday – Saturday, 9 am - 6 pm. We offer competitive pay, benefits, and monthly bonuses based on performance. Benefits include:

• Medical, Dental, and Vision Insurance
• Supplemental Options
• Employee Assistance Program
• Up to 120 hours PTO annually
• 401(k) with company match
• Paid Holidays
• Immediate Pay Program

Candidate Requirements

• Valid Driver’s License
• Background and Drug Screen Clearance
• Attitude and Aptitude Testing

Physical Demands

Employees must be able to lift up to 25 pounds regularly, up to 50 pounds frequently, and up to 100 pounds with assistance occasionally. Vision requirements include distance, peripheral, and depth perception. The role involves standing, walking, handling, reaching, climbing, bending, kneeling, crouching, squatting, and talking.

Universal Storage Group is an Equal Opportunity Employer. This description does not guarantee employment.