Full Time - Security Officer - Ryman Auditorium

Ryman Hospitality Properties; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Security Officer to ensure the safety and security of guests and employees at Ryman Auditorium. The role involves monitoring properties, responding to emergencies, and providing assistance as needed. Candidates should have strong communication skills and a high school diploma. CPR certification and a valid security license are required.

Qualifications

• Background in law enforcement with entertainment/hospitality venue experience preferred.

Responsibilities

• Maintain safety and security of guests and properties.
• Respond to emergencies and provide assistance.
• Conduct safety inspections and prepare reports.

Skills

Communication

Interpersonal Skills

Education

High school diploma or equivalent

Job description

Maintain a safe and secure environment for guests, clients and employees of Ryman Auditorium and surrounding properties. Provide crowd control and enforce company policies while treating all guests, clients and employees with courtesy, dignity and respect. Protect company property.

• Monitors the safety and security of the buildings and adjacent properties through mobile / foot patrol, stationary posts, CCTV monitoring, monitoring of fire panels and control panels, and traffic control.
• Performs safety and security duties including protecting property, maintaining order, directing traffic, checking access passes, IDs, conducting parcel searches and pat-downs, and generally enforcing policies as outlined in SSTs (including alcohol related policies).
• Responds to any emergencies (such as medical, fire, weather, etc), assisting guests as necessary, and helping coordinate evacuation procedures.
• Provides assistance to patrons and employees in need of medical attention, while awaiting the arrival of emergency medical personnel. May be required to administer minor first aid, CPR, and AED.
• Provides security to artists, dignitaries and other VIPs.
• Oversees parking areas, ensuring that only authorized vehicles are granted access.
• Conducts safety inspections. Report safety hazards (including defective equipment) appropriately.
• Prepares incident, accident & other reports that may be required at a specific post.
• Provides on the job training to new security officers.
• Performs other duties as assigned.

Education

• High school diploma or equivalent required

Experience

• Background in law enforcement with entertainment / hospitality venue and crowd control experience preferred

Knowledge, Skills and Abilities

• Must have excellent verbal and nonverbal communication skills as well as strong interpersonal skills
• Must be able to complete security classroom and on-the-job training

Licenses / Certifications

• Must have valid CPR certification or attain certification within 90 days of start date
• Must have valid State of Tennessee Unarmed Security License or attain license in accordance with state law
• Valid driver's license and a satisfactory driving record required

This position requires a pre-employment drug screening (4-panel : phencyclidine, cocaine,