Full-Time Security Officer - JW Marriott

Comstock Holding Companies, Inc.; Great Falls Crossing (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company is looking for a Full-Time Security Officer to join the team at JW Marriott. This role includes monitoring and patrolling assigned areas, ensuring a secure environment for guests and staff, and providing excellent customer service. Ideal candidates will have a strong background in customer service, be customer-focused, and maintain high integrity in their duties.

Benefits

Competitive compensation

Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Opportunities for Advancement

Annual Professional Development Funds

Qualifications

• Must have at least 1 year experience in customer service.
• Valid driver's license without major violations required.
• Must operate with high degree of integrity.

Responsibilities

• Monitor and patrol assigned areas to deter incidents.
• Respond to situations and provide outstanding customer service.
• Conduct routine foot patrols and enforce policies.

Skills

Customer-focused

Communication

Problem-solving

Time management

Flexibility

Education

High School Diploma

Certified security officer by the state of Virginia

Job description

Full-Time Security Officer - JW Marriott

Department: ParkX

Employment Type: Full Time

Location: JW Marriott

Description

The Security Officer for ParkX Management will serve the JW Marriott hotel. You will monitor and patrol assigned areas, remaining visible to help deter security-related incidents and create a welcoming environment for guests and staff. Your responsibilities include conducting routine patrols, responding to situations as they arise, and providing outstanding customer service and communication. You will contribute to a positive atmosphere by working collaboratively with your team, demonstrating reliability, agility, and integrity in all interactions. This role is focused on maintaining a secure and comfortable environment for everyone on the property.

Key Responsibilities

• Complete hourly patrols of the property using the security system
• Enforce access control for guests, tenants, and vendors
• Ensure no property damage occurs and report any incidents promptly
• Conduct routine foot patrols in and around the building
• Issue banning notices to rule violators and maintain ban notice files
• Maintain the appearance of plaza kiosks and enforce policies such as the "no dogs on the plaza" rule
• Keep updated information available for guests and communicate rules of conduct as needed
• Report any unknown work on the property to management
• Notify appropriate parties immediately if illegal parking occurs on the plaza
• Communicate the importance of keeping fire access areas clear to guests
• Close loading dock doors as required
• Report any concerns or incidents to management promptly

Skills, Knowledge and Expertise

• High School Diploma
• Must be certified security officer by the state of Virginia
• Minimum of at least 1 year experience in customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Benefits

Compensation:
- Competitive compensation
- Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Career Development
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds to fuel your growth

Explore more perks and possibilities here for growing your career with Comstock Companies! Discover what sets us apart!