Full-Time Security Officer – Waltham, MA
Location: Waltham, Massachusetts
Employment Type: Full-Time
Schedule: Wednesday, Thursday, Friday, 7am-7pm
About the Role
We are seeking a professional, reliable, and customer-service-oriented Security Officer to join our team in Waltham, MA. The Security Officer will help maintain a safe and secure environment for employees, visitors, clients, and property.
The ideal candidate is attentive, dependable, professional, and comfortable working independently while responding appropriately to changing situations.
Responsibilities
- Monitor and patrol assigned areas to maintain a safe and secure environment.
- Control access to the facility and verify the identity of employees, visitors, and contractors.
- Conduct routine security patrols of the property, both indoors and outdoors as required.
- Respond to security incidents, emergencies, alarms, and other situations in accordance with established procedures.
- Report suspicious activity, safety concerns, and security incidents to appropriate personnel.
- Complete accurate and timely incident reports and daily activity reports.
- Provide professional customer service and assistance to employees, visitors, and clients.
- Enforce site-specific policies and procedures.
- Maintain a visible security presence throughout the assigned location.
- Communicate effectively with site management, emergency responders, and other team members.
- Perform additional security-related duties as assigned.
Qualifications
- High school diploma or GED required.
- Previous security, customer service, military, law enforcement, or related experience preferred.
- Strong communication and interpersonal skills.
- Ability to remain calm and professional in stressful or emergency situations.
- Strong observation skills and attention to detail.
- Ability to write clear and accurate reports.
- Must be reliable, punctual, and professional.
- Ability to stand, walk, and patrol for extended periods as required by the site.
- Must meet all applicable licensing and background requirements.
Benefits
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) retirement savings plan
- Life insurance and other supplemental benefits
- Employee assistance programs
- Training and professional development opportunities
- Career growth and advancement opportunities within the organization
- Employee discounts and other company programs