Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Saint Charles (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Full Time Sales Specialist for ProServices. In this role, you will guide Pro customers in selecting materials for their projects, ensuring their needs are met efficiently. The position offers competitive pay, flexible schedules, and various benefits, including health insurance and trade skills training.

Benefits

Health insurance

Tuition assistance

401(k)

Employee discounts

Trade skills training

Qualifications

• 1-2 years sales experience with ability to identify customer needs.
• Customer service experience, including resolving issues.
• Proficiency with retail technology like smartphones and tablets.

Responsibilities

• Assist Pro customers with locating and ordering merchandise.
• Engage with customers to discuss project needs.
• Coordinate with Lowe's Pro Supply for product orders.

Skills

Customer service

Sales

Communication

Education

High school diploma or equivalent

Tools

Retail technology

Job description

Full Time - Sales Specialist - ProServices - Day

Join to apply for the Full Time - Sales Specialist - ProServices - Day role at Lowe's Companies, Inc.

Role Overview

Your Impact at Lowe's
As a Pro Sales Specialist, you will guide and consult Pro customers, helping them find the materials and supplies needed for their building, maintenance, and repair projects across multiple properties and job sites. Your expertise will help customers elevate their projects and ensure their needs are met efficiently.

Support and Benefits

We support your growth with competitive pay, flexible schedules, and benefits such as bonuses, health insurance, tuition assistance, 401(k), employee discounts, and trade skills training. For more info, visit https://talent.lowes.com/us/en/benefits.

Daily Responsibilities

Pro Sales Specialists are active in-store, engaging with customers, discussing project needs, and providing expert advice to ensure customer satisfaction and project success.

Key Responsibilities

• Assist Pro customers with locating, demonstrating, selecting, quoting, and ordering merchandise.
• Coordinate with Lowe's Pro Supply for product orders and delivery.
• Inform customers about service benefits, warranties, and programs like MVP Pro rewards.
• Utilize CRM to build relationships and improve service.
• Cross-train in other store areas to enhance customer service.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience, with ability to identify customer needs.
• Customer service experience, including resolving issues and building relationships.
• Ability to lift up to 25 lbs, sit, stand, and move around the store.
• Availability for varied shifts, including nights and weekends.
• Proficiency with retail technology like smartphones and tablets.

Preferred Qualifications

• Additional sales or customer service experience with sales goals.
• Experience with entering and submitting sales orders.
• Relevant professional certifications.
• Bilingual skills preferred.

Additional Information

This role may require occasional travel for meetings or training. Conditions vary by location, including indoor and outdoor environments and potential exposure to weather and noise. Proper lifting techniques must be followed.

Lowe's is committed to diversity and encourages bilingual, military, and veteran applicants. For more details, visit https://talent.lowes.com/us/en/benefits.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales, Business Development, Customer Service

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