Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Richardson (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Full Time Sales Specialist for ProServices to engage with Pro customers and provide tailored solutions for their projects. This role involves understanding customer needs, assisting with product selection, and ensuring exceptional service delivery. Candidates should have a high school diploma and sales experience, with opportunities for growth and benefits including bonuses and training programs.

Benefits

Health Insurance

Tuition Assistance

Retirement Plans

Discounts

Training Programs

Qualifications

• 1-2 years of sales experience.
• 1-2 years of customer service experience.
• Proficiency with retail technology such as smartphones and tablets.

Responsibilities

• Assist Pro customers with product selection and ordering.
• Utilize CRM for customer relationship management.
• Promote Pro rewards and credit solutions.

Skills

Customer Service

Sales

Bilingual Skills

Education

High School Diploma or Equivalent

Tools

Retail Technology

Job description

Full Time - Sales Specialist - ProServices - Day

Join to apply for the Full Time - Sales Specialist - ProServices - Day role at Lowe's Companies, Inc.

Role Overview

As a Pro Sales Specialist, you will guide and consult with Pro customers, who build, maintain, repair, and operate across multiple properties and job sites. Your expertise will help customers find the products and services they need to succeed in their projects.

How We Support You

Whether you're seeking part-time work or a career growth opportunity, Lowe's offers benefits beyond competitive pay and flexible schedules, including bonuses, health insurance, tuition assistance, retirement plans, discounts, and training programs.

Your Day at Lowe's

You will be active in the store or garden center, engaging with Pro customers, discussing project needs, and providing solutions. Your consulting services will ensure customer needs are met efficiently and effectively.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Coordinate with Lowe's Pro Supply for product orders and service delivery.
• Inform customers about service, brand, and value benefits of the Fulfillment and Delivery network.
• Utilize CRM to build relationships, streamline processes, and enhance customer service.
• Promote Pro rewards, credit solutions, and the Pro wallet.
• Provide information on stock, special orders, and warranty details.
• Cross-train in other store areas to deliver excellent customer service.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years of sales experience, with ability to identify and sell products based on customer needs.
• 1-2 years of customer service experience, resolving issues, assisting with product location, greeting, and building customer relationships.
• Ability to sit, bend, stand, move, and lift up to 25 lbs.
• Availability for various shifts, including nights and weekends.
• Proficiency with retail technology such as smartphones and tablets.
• Obtain necessary sales-related licensure if required by law.

Preferred Qualifications

• Experience in sales or customer service with sales goals.
• Experience entering and submitting sales orders, including special orders.
• Relevant professional certifications.
• Bilingual skills.

Lowe's encourages bilingual, military, and veteran talent to apply, emphasizing our commitment to community growth and teamwork.

Travel and Working Conditions

This role does not require regular travel but may occasionally involve travel for meetings, training, or support. Environmental conditions vary, with exposure to outdoor weather, noise, and physical demands such as lifting up to 75 lbs with proper procedures.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 company with over 1,700 stores and approximately 300,000 employees, serving millions weekly in the U.S. For more, visit Lowes.com. We are an equal opportunity employer committed to diversity and inclusion.