Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; North Smithfield (RI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Pro Sales Specialist to engage with Pro customers and assist them in finding the right products for their projects. This role offers a chance to showcase your sales expertise and problem-solving skills in a vibrant retail environment. You'll be responsible for building relationships, providing exceptional customer service, and promoting various services and rewards. With competitive pay and flexible schedules, this position is perfect for those looking to grow their careers while making a significant impact on customer satisfaction. Join a company that values diversity and community support.

Benefits

Health Insurance

Tuition Assistance

401(k)

Employee Stock Purchase

Discounts

Trade Skills Training

Bonus Opportunities

Qualifications

• 1-2 years of sales experience with customer needs assessment skills.
• Proficiency with retail technology such as smartphones and tablets.

Responsibilities

• Assist Pro customers in locating and ordering merchandise.
• Build customer relationships using CRM tools to enhance service.

Skills

Sales Expertise

Customer Needs Assessment

CRM Tools

Bilingual Skills

Education

High School Diploma or Equivalent

Tools

Retail Technology (Smartphones, Tablets)

Job description

Full Time - Sales Specialist - ProServices - Day

Join to apply for the Full Time - Sales Specialist - ProServices - Day role at Lowe's Companies, Inc.

Role Overview

As a Pro Sales Specialist, you will guide and consult with Pro customers who visit our stores. These customers are engaged in building, maintaining, repairing, and operating across multiple properties and job sites, requiring materials and supplies to support their projects.

Your Impact at Lowe's

Your sales expertise will assist Pro customers in finding the right products and services to elevate their projects. If you enjoy helping others and solving problems in a dynamic environment, this role is ideal for you.

Support and Benefits

Whether seeking a part-time position or a career growth opportunity, Lowe's offers competitive pay, flexible schedules, and benefits such as bonus opportunities, health insurance, tuition assistance, 401(k), employee stock purchase, discounts, and trade skills training. For more details, visit our benefits page.

Daily Responsibilities

Pro Sales Specialists are active, engaging with customers, answering questions, and discussing project needs. Your role involves consulting with Pro customers to ensure their needs are met efficiently and effectively.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Coordinate with Lowe's Pro Supply for product orders and service delivery.
• Communicate benefits of Lowe's services and programs to customers.
• Build customer relationships using CRM tools to enhance service and sales.
• Promote Pro rewards, credit solutions, and the Pro wallet.
• Provide product and warranty information, and cross-train in other store areas.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience with customer needs assessment skills.
• 1-2 years customer service experience, including resolving issues and building relationships.
• Ability to sit, stand, bend, lift up to 25 lbs., and work various shifts, including nights and weekends.
• Proficiency with retail technology such as smartphones and tablets.
• Legal ability to obtain sales-related licensure if required.

Preferred Qualifications

• Additional sales or customer service experience with sales goals.
• Experience with sales order entry, including special orders.
• Relevant professional certifications.
• Bilingual skills.

Lowe's encourages bilingual, military, and veteran applicants to join our team to support community growth and service.

Additional Details

This role does not require regular travel but may occasionally involve travel for meetings or training. Environmental conditions vary, and lifting guidelines should be followed for safety.

About Lowe's

Lowe's Companies, Inc. is a Fortune 50 home improvement retailer with over 1,700 stores, employing approximately 300,000 associates, and serving millions weekly. Visit Lowes.com for more information.

Lowe's is an equal opportunity employer, committed to diversity and inclusion in all employment practices.