Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Norcross (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Sales Specialist to assist Pro customers in selecting products and enhancing their project solutions. The ideal candidate will have strong sales and customer service experience, and will leverage their expertise to build meaningful client relationships. Join a company that offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Benefits

Additional bonus opportunities based on sales performance

Top-tier health insurance options

Educational opportunities through tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Trade skills development via Track to the Trades program

Qualifications

• 1-2 years sales experience preferred.
• 1-2 years customer service experience required.
• Proficiency with retail technology like smartphones and tablets.

Responsibilities

• Assist Pro customers with locating and selecting products.
• Build customer relationships using CRM tools.
• Promote Pro rewards and credit solutions.

Skills

Sales experience

Customer service

Problem solving

Communication

Education

High school diploma or equivalent

Job description

Full Time - Sales Specialist - ProServices - Day

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Direct message the job poster from Lowe's Companies, Inc.

Your Impact at Lowe's

As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors. Every day, Pro Customers are building, maintaining, repairing, and operating across multiple properties and job sites, requiring materials and supplies to run their business.

Your sales expertise can help our Pro customers find the products and services that will elevate their projects. If you enjoy helping people and solving problems in a fast-paced environment, this may be the perfect role for you.

How We Support You

Whether you want a part-time position or a place to grow, Lowe's supports your goals. As an associate, you'll gain access to benefits beyond competitive pay and flexible schedules, including:

• Additional bonus opportunities based on sales performance.
• Top-tier health insurance options.
• Educational opportunities through Lowe's tuition assistance program.
• A company-matching 401(k) and Employee Stock Purchase Program.
• Extra savings with a 10% Associate Discount.
• Trade skills development via our Track to the Trades program.

For more information on benefits, visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

Pro Sales Specialists are active, moving throughout the store or garden center, answering phones, and engaging with Pro customers. You will primarily communicate with Pro customers, discussing project needs and helping solve their business challenges.

Your expertise ensures Pro customers' needs are met efficiently, helping them complete their jobs correctly.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network.
• Communicate benefits of the Fulfillment and Delivery network to customers.
• Build customer relationships using CRM tools, improving service and sales.
• Promote MVPs Pro rewards, partnership programs, Pro Credit solutions, and Pro wallet.
• Inform customers about stock, special orders, features, applications, and warranties.
• Cross-train in other store areas to enhance customer service and understanding of Pro purchasing patterns.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience, with ability to identify and sell products based on customer needs.
• 1-2 years customer service experience, including resolving issues, locating products, greeting, answering phones, and building relationships.
• Ability to sit, bend, stand, move around, and lift up to 25 lbs. unassisted.
• Availability for various shifts, including nights and weekends.
• Proficiency with retail technology like smartphones and tablets.
• Obtain sales-related licensure if required by law.

Preferred Qualifications

• 1-2 years sales or customer service experience with sales goals or metrics.
• Experience entering and submitting customer sales orders, including special orders.
• Professional certification related to the department.
• Bilingual skills.

Lowe's encourages bilingual, military, and veteran talent to apply. Our commitment to growth and teamwork extends to the community.

Travel Requirements

This role does not require regular travel but may occasionally involve travel for meetings, training, or supporting neighboring stores.

Working Conditions

Environmental factors vary by location, including indoor and outdoor conditions, extreme weather, noise, and moving equipment. Lifting guidelines restrict single lifts to 75 pounds, with team lifts used for heavier items. Powered equipment use requires proper training.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement retailer with over 1,700 stores, approximately 300,000 employees, and fiscal year 2023 sales exceeding $86 billion. Based in Mooresville, NC, Lowe's supports communities through programs focused on affordable housing and skilled trades development. For more, visit Lowes.com.

Lowe's is an equal opportunity employer, practicing nondiscrimination in all personnel practices. Pay rates vary based on factors like location, education, and experience. For benefits info, visit https://talent.lowes.com/us/en/benefits.