Full Time - Sales Specialist - ProServices - Day

Lowe's; Mayfield (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Pro Sales Specialist to provide expert guidance to Pro customers. In this engaging role, you'll assist customers in selecting products and services that elevate their projects. Your sales expertise will be key in understanding customer needs and resolving challenges in a dynamic environment. With opportunities for growth, competitive pay, and a range of benefits, this position is perfect for those who thrive in customer-focused roles. Join a team that values your contributions and supports your career development while making a real impact in the home improvement sector.

Benefits

Bonus Opportunities

Health Insurance Options

Tuition Assistance Program

Company-Matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades Program

Qualifications

• 1-2 years of sales experience and customer service skills required.
• Ability to lift items up to 25lbs and work various shifts.

Responsibilities

• Assist Pro customers in locating and ordering merchandise.
• Utilize CRM to build customer relationships and streamline processes.

Skills

Sales Expertise

Customer Service

Problem Solving

Communication

Bi-lingual Skills

Education

High School Diploma or Equivalent

Tools

CRM Software

Smartphones

Tablets

Job description

Expand your career possibilities.

Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

Find Your Home to More Possibilities.

Your Impact at Lowe's

As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors. Every single day, Pro Customers are building, maintaining, repairing and operating across multiple properties and job sites with requirements to get the materials and supplies needed to run their business.

Your sales expertise can help our Pro customers find the products and services that will take their projects to the next level. If you enjoy helping people and solving problems in a fast-paced environment, this may be the perfect role for you.

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.

• Earn more from your sales performance with additional bonus opportunities.
• Make your well-being a priority with multiple top-tier health insurance options.
• Explore educational opportunities with Lowe's tuition assistance program.
• Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

Your Day at Lowe's

Pro Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to Pro customers. As a Pro Sales Specialist, you'll spend most of your time communicating with our Pro customers, discussing project needs and helping them solve their business challenges.

For Pro customers, the right expertise can make all the difference in getting a job done right. Your exceptional consulting services help ensure that our Pro customers' needs are met before leaving the store.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network.
• Communicate information to customers regarding all the Service, Brand and Value benefits of using the Fulfillment and Delivery network.
• Utilize CRM (Customer Relationship Management) to build customer relationships and streamline processes.
• Assist customers in signing up for MVPs Pro rewards and promote Pro Credit solutions.
• Communicate information regarding stock, special order merchandise, and warranty information.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Complete other duties as assigned.

Minimum Qualifications

• Hold a high school diploma or equivalent.
• 1-2 years Sales experience with ability to identify and sell products based on customer needs.
• 1-2 years Experience providing customer service with an understanding of resolving customer issues.
• Be able to sit, bend, stand, move around the store, and lift items of up to 25lbs unassisted.
• Be available to work a variety of shifts, including nights and weekends.
• Be able to use common retail technology, such as smart phones and tablets.
• Obtain sales-related licensure or registration if required by law in your state.

Preferred Qualifications

• 1-2 years of experience in sales or customer service in a sales environment.
• 1-2 years experience entering and submitting customer sales orders.
• Professional certification related to the department being considered.
• Bi-lingual skills.

Travel Requirements

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, is possible. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines for lifting.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. For more information, visit Lowes.com

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.