Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Goose Creek (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in home improvement is seeking a Full Time Sales Specialist for ProServices. In this role, you will engage with Pro customers, providing expert guidance on products and services to help them with their projects. Your responsibilities include understanding customer needs, coordinating product orders, and promoting various services. The ideal candidate will have sales experience, strong communication skills, and a commitment to excellent customer service.

Benefits

Bonuses

Health Insurance

Educational Assistance

Retirement Plans

Employee Discounts

Trade Skills Training

Qualifications

• 1-2 years sales experience with ability to identify customer needs.
• Customer service experience, including resolving issues.

Responsibilities

• Assist Pro customers in locating and quoting merchandise.
• Promote Pro rewards and credit solutions.

Skills

Customer Service

Sales

Communication

Education

High School Diploma

Tools

CRM

Retail Technology

Job description

Full Time - Sales Specialist - ProServices - Day

Join to apply for the Full Time - Sales Specialist - ProServices - Day role at Lowe's Companies, Inc.

Role Overview

As a Pro Sales Specialist, you will guide and consult with Pro customers, helping them find the right products and services for their projects. Your expertise will assist customers in building, maintaining, repairing, and operating across various properties and job sites.

How We Support You

We offer benefits beyond competitive pay and flexible schedules, including bonuses, health insurance, educational assistance, retirement plans, employee discounts, and trade skills training. For more info, visit our benefits page.

Your Day at Lowe's

You will be active in the store, engaging with Pro customers, discussing project needs, and solving business challenges. Your consulting services will ensure customer needs are met efficiently.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, and quoting merchandise.
• Coordinate with Lowe's Pro Supply for product orders and service delivery.
• Communicate the benefits of Lowe's services and programs to customers.
• Utilize CRM to build relationships, improve service, and increase sales.
• Promote Pro rewards, credit solutions, and the Pro wallet.
• Provide product and warranty information, and cross-train in other store areas.
• Complete additional duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience, with ability to identify customer needs.
• Customer service experience, including resolving issues and building relationships.
• Ability to sit, stand, bend, lift up to 25 lbs, and work varied shifts.
• Familiarity with retail technology such as smartphones and tablets.
• Obtain any required sales licenses.

Preferred Qualifications

• Experience in sales or customer service with sales goals.
• Experience with entering and submitting sales orders.
• Relevant professional certifications.
• Bilingual skills.

Additional Information

This role may involve occasional travel and working in varied environmental conditions, including outdoor weather. Lifting guidelines should be followed for safety.

Lowe's is an equal opportunity employer committed to diversity and inclusion. For more about our benefits, visit our benefits page.