Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Cranston (RI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer seeks a Full Time Sales Specialist for ProServices. This role involves consulting with Pro customers, helping them find materials for their projects, and providing solutions. Ideal candidates will have sales and customer service experience, along with a commitment to building strong customer relationships.

Benefits

Health insurance

Tuition assistance

401(k)

Employee stock purchase

Employee discount

Trade skills training

Qualifications

• 1-2 years sales experience identifying and selling products.
• 1-2 years customer service experience resolving issues.
• Ability to lift up to 25 lbs and work various shifts.

Responsibilities

• Guide and consult with Pro customers on project needs.
• Coordinate with Pro Supply for product orders and delivery.
• Build customer relationships using CRM tools.

Skills

Sales experience

Customer service

Proficiency with retail technology

Bilingual skills

Education

High school diploma or equivalent

Job description

Full Time - Sales Specialist - ProServices - Day

Join to apply for the Full Time - Sales Specialist - ProServices - Day role at Lowe's Companies, Inc.

Role Overview

As a Pro Sales Specialist, you will guide and consult with Pro customers, helping them find the materials and supplies needed for their projects. Your expertise will support customers building, maintaining, and repairing across multiple properties and job sites.

How We Support You

We offer benefits beyond competitive pay and flexible schedules, including bonuses, health insurance, tuition assistance, 401(k), employee stock purchase, employee discount, and trade skills training. For more details, visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

You will be active in the store, engaging with Pro customers, discussing their project needs, and providing solutions. Your consulting services will ensure customer needs are met efficiently and effectively.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, and quoting merchandise.
• Coordinate with Lowe's Pro Supply for product orders and delivery.
• Communicate the benefits of services and programs to customers.
• Build customer relationships using CRM tools.
• Promote Pro rewards, credit solutions, and the Pro wallet.
• Provide product and warranty information.
• Cross-train in other store areas to enhance customer service.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience, with ability to identify and sell products based on customer needs.
• 1-2 years customer service experience, resolving issues and building relationships.
• Ability to sit, stand, move around, and lift up to 25 lbs.
• Availability for various shifts, including nights and weekends.
• Proficiency with retail technology such as smartphones and tablets.
• Legal ability to obtain sales-related licensure if required.

Preferred Qualifications

• Experience in sales/customer service with sales goals.
• Experience entering and submitting sales orders.
• Relevant professional certifications.
• Bilingual skills.

We encourage bilingual, military, and veteran talent to apply. Travel is minimal, mainly for meetings or training. Environmental conditions may vary, including outdoor work and exposure to weather and noise. Lifting guidelines should be followed for safety.

About Lowe's

Lowe's Companies, Inc. is a Fortune 50 home improvement retailer with over 1,700 stores and approximately 300,000 employees. We are committed to community support, diversity, and creating a safe, inclusive workplace.