Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.; Clinton (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Pro Sales Specialist to guide and support Pro customers in their projects. This role involves engaging with customers, understanding their needs, and providing tailored solutions to enhance their business operations. You'll be part of a dynamic environment where your sales expertise will directly impact customer satisfaction and project success. With access to top-tier health benefits, educational opportunities, and a supportive team, this position is perfect for those who thrive in a fast-paced setting and are eager to make a difference.

Benefits

Bonus Opportunities

Health Insurance Options

Tuition Assistance

401(k) Matching

Employee Stock Purchase Program

10% Associate Discount

Trade Skills Development

Qualifications

• 1-2 years of sales experience with a focus on customer needs.
• Proficiency with retail technology like smartphones and tablets.

Responsibilities

• Assist Pro customers in locating and ordering merchandise.
• Use CRM to build relationships and streamline processes.

Skills

Sales Experience

Customer Service

CRM Proficiency

Retail Technology

Bilingual Skills

Education

High School Diploma or Equivalent

Job description

Full Time - Sales Specialist - ProServices - Day

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Your Impact at Lowe's

As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors. Every single day, Pro Customers are building, maintaining, repairing, and operating across multiple properties and job sites with requirements to get the materials and supplies needed to run their business.

Your sales expertise can help our Pro customers find the products and services that will take their projects to the next level. If you enjoy helping people and solving problems in a fast-paced environment, this may be the perfect role for you.

How We Support You

Whether you need a part-time position or a place to grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules, including:

• Bonus opportunities based on sales performance.
• Top-tier health insurance options.
• Educational opportunities through Lowe's tuition assistance.
• A company-matching 401(k) and Employee Stock Purchase Program.
• 10% Associate Discount.
• Trade skills development with the Track to the Trades program.

For more information about our benefits, visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

Pro Sales Specialists are active, moving throughout the store or garden center, answering phones, and engaging with Pro customers. Your focus will be on communicating with Pro customers, discussing project needs, and helping solve their business challenges.

Your expertise helps ensure Pro customers' needs are met efficiently, supporting their projects' success.

Key Responsibilities

• Understand the Pro business to assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Coordinate with Lowe's Pro Supply for product orders via Fulfillment and Delivery services.
• Inform customers about Service, Brand, and Value benefits of Lowe's Pro Supply network.
• Use CRM to build relationships, streamline processes, and improve service.
• Promote Pro rewards, credit solutions, and the Pro wallet.
• Provide product information, warranty details, and application guidance.
• Cross-train in other store areas to enhance customer service and sales knowledge.
• Complete other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 1-2 years of sales experience, with ability to identify and sell based on customer needs.
• 1-2 years of customer service experience, resolving issues, and building relationships.
• Ability to sit, stand, bend, move around, and lift up to 25 lbs.
• Availability for various shifts, including nights and weekends.
• Proficiency with retail technology like smartphones and tablets.
• Obtain sales-related licensure if required by law.

Preferred Qualifications

• Experience in sales or customer service with sales goals or metrics.
• Experience entering and submitting sales orders, including special orders.
• Relevant professional certifications.
• Bilingual skills are a plus.

Lowe's encourages bilingual, military, and veteran applicants. Travel is minimal but may include occasional trips for training or support.

Environmental conditions vary; may include indoor and outdoor work, exposure to weather, noise, and physical lifting (up to 75 lbs with team lifts).

About Lowe's: A Fortune 50 company, serving millions weekly, with over 1,700 stores and 300,000 employees, committed to community support and diversity.