Full Time - Sales Specialist - Appliances - Closing

Lowe's Companies, Inc.; Lansing (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Sales Specialist, where your sales expertise will transform customer project ideas into reality. In this dynamic role, you'll engage with customers, providing them with essential product knowledge and ensuring their home improvement goals are met. With a focus on customer service and problem-solving, you'll thrive in a fast-paced environment while enjoying a variety of benefits, including health insurance and tuition assistance. This is your chance to grow in a supportive workplace that values your contributions and helps you achieve your career aspirations.

Benefits

Health Insurance Options

Tuition Assistance

401(k) Matching

10% Associate Discount

Track to the Trades Program

Qualifications

• 1 year experience in customer-facing sales or 6 months Lowe's retail experience.
• Ability to read, write, and perform basic arithmetic.

Responsibilities

• Provide excellent customer service by understanding customer needs.
• Serve as a point of contact for customers and vendors.
• Train and coach associates on the sales floor.

Skills

Customer Service

Sales Expertise

Problem Solving

Communication

Bilingual Skills

Education

High School Diploma or GED

Tools

CAD Systems

Job description

Full Time - Sales Specialist - Appliances - Closing

Be among the first 25 applicants four days ago.

Direct message the job poster from Lowe's Companies, Inc.

Associate Recruiter-Talent Acquisition at Lowe's Companies, Inc.

Your Impact at Lowe's

As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.

How We Support You

Whether you need a part-time position or a place to grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules:

• Earn more from your sales performance with additional bonus opportunities.
• Make your well-being a priority with multiple health insurance options.
• Explore educational opportunities with Lowe's tuition assistance program.
• Take charge of your financial future with a company-matching 401(k).
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

For more information about our benefits, visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

Sales Specialists are active, moving throughout the store or garden center, answering phones, and talking to customers. You'll spend most of your time communicating with customers—discussing project needs, answering questions, and helping them with their home improvement goals.

You will become the product expert, informing customers of specifications, features, promotions, and financing options to close sales. Your consulting helps ensure customer needs are met before they leave the store.

You will work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls, depending on hiring needs and your skillset.

Key Responsibilities

• Provide excellent customer service by understanding customer needs and communicating product benefits.
• Serve as a point of contact for customers and vendors, providing project estimates, scheduling, processing orders, and ensuring project completion.
• If in the Pro Department, focus on external accounts and outside sales.
• Monitor inventory levels, work with vendors, and support sales.
• Perform price reviews and maintain pricing documentation.
• Support checkout functions and assist customers as needed.
• Train and coach associates on the sales floor.
• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience, or 3 years external sales/customer service experience if education is unmet.
• Ability to read, write, and perform basic arithmetic.
• Ability to stand and sit for prolonged periods.
• Minimally lift 25 lbs unassisted or over 25 lbs with assistance.
• Obtain sales-related licensure if required by law (Lowe's will support and fund this).

Preferred Qualifications

• Experience completing customer sales orders.
• Experience promoting product services such as installation, delivery, financing, or extended protection plans.
• Design experience using CAD systems.
• Professional certifications related to the department.
• Bilingual skills.

Lowe's encourages bilingual, military, and veteran talent to apply. We support community growth and teamwork.

Travel Requirements

This role does not require regular travel but may occasionally need to visit other stores for meetings or training.

Working Conditions

Conditions vary by location; may include outdoor weather exposure, noise, and physical lifting up to 75 pounds with team lifts and proper equipment.

About Lowe's

Lowe's Companies, Inc. is a Fortune 50 company with over 1,700 stores and approximately 300,000 employees. We support communities through various programs. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer, committed to diversity and inclusion.