Sales Consultant – La-Z-Boy Furniture Galleries, Harrisburg, PA.
What You’ll Be Doing
- Guiding high‑end clients through a premium sales experience.
- Creating inspired spaces with world‑class furniture and décor.
- Curating luxury looks while earning commissions with no ceiling.
- Driving sales to meet store goals, promoting the Design program, and assisting the designer.
- Executing the La‑Z‑Boy selling process and delivering a favorable customer experience.
- Using sales skills such as approach, rapport building, needs discovery, portfolio presentation, objection handling, closing, follow‑up, and after‑sale service.
- Maximizing store promotions, marketing initiatives, and grassroots programs.
- Maintaining strong knowledge of product features and benefits.
- Scheduling professional home consultations and presenting customized room designs.
- Championing the design process and supporting design‑related store functions.
- Providing high‑level customer service, using Podium for satisfaction and follow‑up.
- Handling customer inquiries, complaints, and providing solutions.
- Collaborating with store employees, training and coaching peers.
- Maintaining visual appearance of the store, including displays, tagging, and cleanliness.
- Maintaining accurate order information, deposits, and customer records.
- Completing daily On‑Point system logs and scheduling deliveries.
- Assisting with opening and closing of the store.
What You’ll Get
- Unlimited earnings potential – top performers take home $45,000–$50,000+ annually.
- A sleek, modern showroom that feels like a gallery.
- Ongoing training in luxury sales, interior trends, and design consultation.
- Exclusive employee discounts on furniture and décor.
- A brand that sells itself and a team that celebrates success.
Who You Are
- Polished, persuasive, and ambitious, with a passion for modern aesthetics and premium materials.
- Obsessed with detail, service, and delivering the wow factor.
- Experienced in sales or retail; luxury experience is a major plus.
Minimum Requirements
- High School Diploma or equivalent.
- Previous selling experience with strong closing ability.
- Excellent communication, customer service, and organizational skills.
- Strong interpersonal skills and the ability to build rapport.
- Demonstrated persuasion and negotiation skills.
- Effective time‑management and ability to handle conflicting priorities.
- Ability to work the schedule and hours dictated by business needs (evenings, weekends, holidays).
- Initiative to meet assigned goals and motivated to achieve more.
- Strong attention to detail.
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
Preferred Requirements
- Bachelor’s degree in Business or a related field.
Physical Demands / Work Environment
- Ability to lift/carry up to 50 pounds.
- Ability to stand for long periods.
- Repetitive hand motions, hearing, and listening.
- Occasional sitting, walking, bending, and stooping.
- Exposure to indoor environmental conditions.
- Requirement to pass background and drug screening.
Compensation & Benefits
- Base pay: $11 per hour (varies by location).
- Uncapped commission: 3% on La‑Z‑Boy Design sales, 2% on other sales.
- Quarterly bonus opportunity of $0–$1,500 based on individual sales goals.
- Training pay: $15 per hour for 2‑6 weeks (no commission).
- Training pay income potential: $36,000–$60,000 annually.
- Total compensation range: $22,880–$75,000+ (minimum wage compliance).
- 40‑hour work week.
- Benefits: Medical, Vision, Dental, Basic Life Insurance, 401(k) with up to 6% match, 9–11 paid holidays, prorated vacation, personal or sick time.
At La‑Z‑Boy Incorporated, we are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Disclosures related to disability accommodations are available upon request.