Full Time Room Attendant at DoubleTree Suites by Hilton Boston - Cambridge

Hilton Worldwide, Inc.; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company, Hilton, seeks a full-time Room Attendant for their DoubleTree Suites in Boston. The role involves maintaining cleanliness in guest rooms, managing amenity replenishment, and providing excellent customer service. Ideal candidates will have a positive attitude, strong communication skills, and a commitment to high standards.

Qualifications

• Experience in a similar role preferred.
• Hotel industry experience is a plus.

Responsibilities

• Cleaning guest bedrooms and bathrooms.
• Vacuuming rooms and corridors.
• Restocking and maintaining the trolley daily.
• Managing guest requests promptly and efficiently.
• Reporting missing or damaged items to the Housekeeping Supervisor.

Skills

Positive attitude

Good communication skills

Commitment to high customer service standards

Excellent grooming standards

Flexibility

Job description

Job Description - Full Time Room Attendant at DoubleTree Suites by Hilton Boston - Cambridge (HOT0BQJ2)

Job Number: HOT0BQJ2

Work Location: DoubleTree Suites by Hilton Boston, 400 Soldiers Field Road, Boston, 02134

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. Your duties include:

• Cleaning guest bedrooms and bathrooms
• Vacuuming rooms and corridors
• Changing and replenishing bed linen, towels, and amenities as per company guidelines
• Performing regular deep cleaning tasks
• Restocking and maintaining the trolley daily
• Reporting missing or damaged items to the Housekeeping Supervisor and ensuring replacements or repairs
• Ensuring all equipment in guest rooms and work areas is in working condition
• Being environmentally conscious
• Disposing of waste properly
• Managing guest requests promptly and efficiently
• Complying with hotel security, fire regulations, and health and safety laws
• Handling lost property procedures
• Assisting other departments as needed and maintaining good working relationships

What are we looking for?

To succeed as a Hilton Room Attendant, you should have:

• A positive attitude
• Good communication skills
• A commitment to high customer service standards
• Excellent grooming standards
• The ability to work independently or as part of a team
• Flexibility and reliability

Preferred qualifications include:

• Hotel industry experience
• Experience in a similar role

What is it like to work for Hilton?

Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels to extended-stay suites. With nearly a century of experience, Hilton is committed to providing exceptional guest experiences. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to this mission.