Full-Time Retail Team Leader

Burghardt Sporting Goods; New Berlin (WI); On-site; Full time

Job summary

Burghardt Sporting Goods seeks a Full-Time Retail Team Leader to deliver exceptional customer service while leading part-time staff. The role combines operational tasks with responsibilities for customer interaction and store presentation, ideally suited for those with prior retail experience. This position involves working evenings and weekends, providing an opportunity to grow within a well-established, family-owned business.

Benefits

Paid Time Off

Health with HRA, H.S.A, Dental, and Vision

401(k)

Employee Discount

Qualifications

• Minimum high school diploma, GED, or equivalent education required.
• 1-5 years of retail experience preferred.
• Strong customer service and leadership skills essential.

Responsibilities

• Provide high level of customer service to all customers.
• Lead part-time staff and manage daily tasks.
• Process customer sales transactions and returns.

Skills

Customer Service

Leadership

Problem-Solving

Time Management

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

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Burghardt Sporting Goods provided pay range

This range is provided by Burghardt Sporting Goods. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $20.00/hr

This Is a Nights And Weekend Position

• Week shifts would be 1:00-9:00pm.
• Saturday Shifts would be 11:00-7:00pm.
• Sunday Shifts would be 10:00-6:00pm.
  
  

Job Responsibilities Include, But Are Not Limited To

• Give all customers the highest level of customer service.
• Greet each customer as they are encountered, ensuring that all of their needs and wants are met.
• Work in rotating zone coverage with other staff members.
• Process customer sales transactions and returns in accordance with established company procedures.
• Promote company programs and marketing within the store.
• Maintain an in-depth understanding of what products we currently offer as well as suggest items based on customer feedback.
• Ability to work with management to price, stock, and transfer retail items.
• Help in our HitTrax performance center.
• Maintains merchandise presentation standards and signage throughout the store and works with management as directed.
• Open and close the store and lead the part-time staff.
• Work with store managers on daily projects and tasks.
• Lead part-time staff when managers aren’t on site.
  
  

Requirements

• Minimum high school diploma, GED, or equivalent education.
• 1-5 years of retail experience.
• Ability to work nights and weekends.
• Ability to adapt and work in a fast-paced exciting environment.
• Strong customer service and leadership skills.
• Previous experience in a leadership position is preferred.
• Proficiency in Microsoft Word, Excel, and other computer programs.
• Great written and verbal communication skills.
• Excellent organizational, problem-solving, and time-management skills.
  
  

Qualifications

• 1-5 years of retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift up to 35lbs.
• Ability to work 4+ hours at a time while standing or walking.
• Ability to perform repetitive motions for short periods of time.
  
  

Benefits

• Paid Time Off.
• Health with HRA, H.S.A, Dental, and Vision.
• Long-Term Disability.
• Employee Assistance Program.
• Life/AD&D.
• 401(k).
• Employee Discount.
  
  

About Burghardt Sporting Goods

Burghardt Sporting Goods is a local family owned and operated Sporting Goods retailer and team dealer catering to the serious athlete and their teams. Over 125 years and 5 generations... Doing business in the Milwaukee area since the 1800's, Burghardt's is recognized as one of the oldest family owned and operated sporting goods stores in the nation. By providing local schools with jerseys, uniforms and customized t-shirts, Burghardt Sporting Goods is known as the place to go for custom printed gear. Boasting a full service in-house screen printing department and a staff that is both friendly and knowledgeable, we continue to work hard to provide our customers with the latest equipment and gear in the industry. By having the largest selection of lacrosse gear in the state as well as the largest baseball and softball equipment in the Midwest, we aim to provide our customers with the gear they need to gain a step up on the competition.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Sporting Goods Manufacturing

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