Full-Time Retail Shift Lead - Flexible Hours, Daily Pay

Goodwill of Colorado; Durango (CO); On-site; USD 23,094 - 32,891; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Benefits

Paid Time Off

Voluntary Benefit Offerings

Job summary

A nonprofit retail organization in Durango, Colorado is seeking a full-time Shift Supervisor to lead daily operations, manage staff, and enhance customer service. The ideal candidate should have supervisory experience, preferably in retail or similar industries. Responsibilities include overseeing store activities, managing employee schedules, and addressing customer issues. The position offers a salary of $20.32 per hour and benefits including paid time off and eligibility for the Public Service Loan Forgiveness Program.

Qualifications

• Must be able to perform essential duties satisfactorily.
• Proficient in the usage of office equipment and web-based applications.
• Able to withstand prolonged standing and lifting up to 45 lbs occasionally.

Responsibilities

• Responsible for tactical leadership of associates across the retail center.
• Monitors safety, product flow, and customer focus in the retail center.
• First escalation point for customer complaints.

Skills

Adaptability

Customer service

Team management

Effective communication

Education

High School diploma or equivalent

Tools

Office software (Word, Excel)

Job description

A nonprofit retail organization in Durango, Colorado is seeking a full-time Shift Supervisor to lead daily operations, manage staff, and enhance customer service. The ideal candidate should have supervisory experience, preferably in retail or similar industries. Responsibilities include overseeing store activities, managing employee schedules, and addressing customer issues. The position offers a salary of $20.32 per hour and benefits including paid time off and eligibility for the Public Service Loan Forgiveness Program.