Full-Time Retail Sales Representative

Pho Prime, LLC; Sterling Heights (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

A leading retail company in Sterling Heights, Michigan is seeking a Retail Sales Representative who is passionate about technology and customer engagement. In this role, you will provide exceptional service, assist customers with their wireless needs, and contribute to achieving sales goals. Ideal candidates will have at least 6 months of retail experience, excellent communication skills, and a positive attitude. This role offers competitive benefits and growth opportunities in a dynamic retail environment.

Qualifications

• Minimum of 6 months experience in retail or customer-focused environment.
• Professional, energetic and positive attitude.
• Bilingual preferred.

Responsibilities

• Provide exceptional customer service to store visitors.
• Exceed monthly revenue goals through customer engagement.
• Assist with retail store functions including cash handling.

Skills

Exceptional customer service

Sales acumen

Strong communication skills

Education

High school diploma/GED

Job description

Job Description

T-Mobile Premium Retailer – Wireless Vision

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents:

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace