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Job Overview
T-Mobile Premium Retailer – Wireless Vision - ALL IN $16/hr avg.
Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!
Your Talents
- Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones, and assessing their needs.
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experiences with your team and management.
- Maintain store appearance, back room, restrooms, and individual work areas according to standards.
- Assist customers with service activations, changes, bill payments, equipment replacements, accessories, and plan upgrades.
- Build customer confidence by making their experience comfortable and simple.
- Engage in service selling and recommend the right technology solutions.
- Assist in other tasks or projects as assigned by management.
Your Experience
- Minimum of 6 months experience in retail or a customer-focused environment.
- Professional, energetic, and positive attitude.
- Excellent communication skills.
- Flexible scheduling availability.
- High school diploma or GED required.
- Bilingual skills preferred in certain locations.
- Ability to stand for long periods (up to 9 hours).
- Ability to lift up to 25 pounds.
What We Offer
- Competitive paid time-off.
- Medical, dental, and vision benefits.
- 401k match.
- Phone service discounts.
- Development and growth opportunities.
Wireless Vision is an Equal Employment Opportunity Employer and a Drug-Free Workplace.