Full-Time Retail Sales Representative

Wireless Vision; City of Utica (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading T-Mobile Premium Retailer as a Full-Time Retail Sales Representative in Utica. In this role, you will engage with customers, provide exceptional service, and drive sales while working in a dynamic retail environment. The ideal candidate will have a strong customer focus and a positive attitude, with opportunities for growth and development within the company.

Benefits

Competitive paid time-off program

Medical, dental, and vision benefits

401k match

Phone service discounts

Development and growth opportunities

Qualifications

• Minimum of 6 months experience in retail or customer-focused environment.
• Professional, energetic, and positive attitude.

Responsibilities

• Provide exceptional customer service and meet sales goals.
• Assist customers with service activations and billing inquiries.
• Participate in marketing efforts and maintain store appearance.

Skills

Customer Service

Communication

Sales

Education

High school diploma/GED

Job description

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Full-Time Retail Sales Representative

T-Mobile Premium Retailer – Wireless Vision

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

Description

Full-Time Retail Sales Representative

T-Mobile Premium Retailer – Wireless Vision

In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones, and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area according to the retail store standards.
• Assist customers with service activations, changes, bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
• Build customers' confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right-fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Your Experience

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer

• Competitive paid time-off program
• Medical, dental, and vision benefits
• 401k match
• Phone service discounts
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug-Free Workplace

Additional Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Telecommunications