Full-Time Retail Sales Representative

Wireless Vision LLC; Brooklyn Park (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Wireless Vision is looking for a Full-Time Retail Sales Representative to join their team. The ideal candidate will represent the T-Mobile brand, provide exceptional customer service, and help meet sales goals in a dynamic retail environment. As part of the team, you will engage with customers, handle transactions, and ensure a high level of store appearance. Candidates should have at least 6 months of customer-focused retail experience and a high school diploma. Flexible scheduling is required.

Benefits

Competitive paid time-off program

Medical, dental and vision benefits

401k match

Phone service discounts

Development and growth opportunities

Qualifications

• Minimum of 6 months experience in retail or strong customer focus.
• Bilingual preferred in certain locations.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Provide exceptional customer service and assist with service activations.
• Exceed monthly revenue goals by acquiring and maximizing customer accounts.
• Participate in marketing efforts to solicit new business.

Skills

Customer service

Communication

Sales

Flexibility

Education

High school diploma/GED

Job description

Full-Time Retail Sales Representative

T-Mobile Premium Retailer – Wireless Vision

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents:

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.

• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• 401k match
• Phone service discounts
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace