Full-Time Retail Sales Pro: Customer-Driven & Friendly

Bloomingdale's Inc.; Bethesda (MD); Hybrid; USD 37,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Career development

Job summary

Macy's Bethesda is hiring a Retail Sales Associate for Montgomery Mall. This full‑time role blends selling with hospitality to create memorable shopping experiences. You’ll greet customers, understand needs, and help them find the right items on the sales floor and in fitting rooms.

Benefits include pay of $18.00–$19.51 per hour, health coverage, 401(k), paid time off and holidays, plus development opportunities. Weekend shifts are required and training is provided.

Qualifications

• Good understanding of the products you are selling and be able to give expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
• Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources.
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Partnership with the total team to drive sales and deliver the customer experience.

Responsibilities

• Greet & connect with customers in a friendly and genuine way.
• Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
• Offer options and solutions to customers to complete the sale.
• Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement.
• Master store products, services, loyalty programs, and Macy's sales systems and use knowledge to help customers find what they need and suggest additional items.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.

Skills

Product knowledge

Communication

Sales

Technology

Continuous learning

Interpersonal skills

Collaboration

Job description

Macy's Bethesda is hiring a Retail Sales Associate for Montgomery Mall. This full‑time role blends selling with hospitality to create memorable shopping experiences. You’ll greet customers, understand needs, and help them find the right items on the sales floor and in fitting rooms.

Benefits include pay of $18.00–$19.51 per hour, health coverage, 401(k), paid time off and holidays, plus development opportunities. Weekend shifts are required and training is provided.