Full-Time Retail Sales & Customer Experience Specialist

R555US DTLR, Inc.; Birmingham (AL); On-site; USD 27,000 - 36,000; Full time

Job summary

DTLR, Inc. is seeking a Full-Time Associate in Birmingham, AL to support daily store operations and deliver excellent customer service. You will assist with sales, merchandising, restocking, and loss prevention while upholding brand standards and a positive store atmosphere.

Ideal candidates have retail or customer service experience, an eye for fashion trends, and strong English communication skills. Candidates should be available to work flexible hours across multiple local stores if needed.

Qualifications

• Retail or customer service experience preferred.
• High school diploma or equivalent preferred.
• Excellent English communication skills required.

Responsibilities

• Assist Store Manager with daily store operations and customer service excellence.
• Build customer relationships and help customers select products.
• Assist with shipments, merchandising, restocking and pricing.
• Help monitor shrinkage and loss prevention, ensuring store standards.
• Maintain a neat, organized sales environment and comply with company policies.
• Support training of employees in selling and merchandising techniques.

Skills

Customer service

Leadership

Open availability

Team player

Fashion knowledge

Street lifestyle knowledge

Education

High school diploma or equivalent

Job description

DTLR, Inc. is seeking a Full-Time Associate in Birmingham, AL to support daily store operations and deliver excellent customer service. You will assist with sales, merchandising, restocking, and loss prevention while upholding brand standards and a positive store atmosphere.

Ideal candidates have retail or customer service experience, an eye for fashion trends, and strong English communication skills. Candidates should be available to work flexible hours across multiple local stores if needed.