Full-Time Retail Sales Associate - Style & Service

R555US DTLR, Inc.; Richmond (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401K plan

Job summary

DTLR, Inc. in the Richmond area is seeking a Full-Time Sales Associate to assist the store management team with daily operations and deliver excellent customer service. The role emphasizes sales, merchandising, and maintaining a positive shopping environment.

Previous retail or customer service experience is preferred, and a high school diploma or equivalent is recommended. Open availability and the ability to work in a fast-paced setting are required.

Qualifications

• Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.

Responsibilities

• Builds customer relationships by demonstrating a strong sense of customer service by assisting all customers in a professional, courteous, reliable, attentive, honest and responsive manner.
• Identifies customer needs and provides knowledgeable assistance to help customers select the product(s) that meet their needs.
• Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
• Assists with shipments, merchandising, restocking, and pricing.
• Maintains and presents a positive, enthusiastic attitude toward job and company.
• Complies with and enforces all company policies.
• Embraces service training and product programs.
• Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Actively seeks to minimize shrinkage of inventory by protecting the store against shoplifting and internal theft.
• Follows loss prevention policies and security procedures.
• Enforces and follows proper point of sale procedures.
• Balances all money taken in during assignment and works with store management to investigate discrepancies.
• Keeps management informed of important developments, potential problems and related information necessary for effective management.
• Helps maintain a neat and orderly sales environment.
• Performs other duties as may be assigned.

Skills

Customer service

Retail

Education

High school diploma or equivalent

Job description

DTLR, Inc. in the Richmond area is seeking a Full-Time Sales Associate to assist the store management team with daily operations and deliver excellent customer service. The role emphasizes sales, merchandising, and maintaining a positive shopping environment.

Previous retail or customer service experience is preferred, and a high school diploma or equivalent is recommended. Open availability and the ability to work in a fast-paced setting are required.