Full-Time Retail Sales Associate - Cowlitz

INNOWAVE MARKETING GROUP; Ridgefield (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen leidenschaftlichen Sales Associate, der bereit ist, ein außergewöhnliches Einkaufserlebnis zu bieten. In dieser Rolle arbeiten Sie eng mit Kunden zusammen, um deren Bedürfnisse zu verstehen und maßgeschneiderte Lösungen anzubieten. Sie werden für die Präsentation und Organisation des Geschäfts verantwortlich sein und sicherstellen, dass alle Kunden respektiert und wertgeschätzt werden. Wenn Sie eine selbstmotivierte Person mit hervorragenden Kommunikationsfähigkeiten sind, die in einem aufregenden Umfeld arbeiten möchte, ist dies die perfekte Gelegenheit für Sie.

Benefits

Medizinische, zahnmedizinische und augenärztliche Versicherung

Lebensversicherung

401(k)

Bezahlte Feiertage

Generöse PTO-Richtlinie

Firmenbereitgestellte Ausrüstung

Qualifications

• Mindestens 3 Jahre Verkaufserfahrung erforderlich.
• Exzellente Kundenservicefähigkeiten und gute Kommunikationsfähigkeiten.

Responsibilities

• Kunden beim Einkauf unterstützen und eine positive Einkaufserfahrung gewährleisten.
• Verantwortlich für die Pflege und Organisation des Geschäfts.

Skills

Kundenservice

Kommunikationsfähigkeiten

Verkaufserfahrung

Mathematische Fähigkeiten

Education

High School Diplom/GED

Tools

POS-System

Job description

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Cowlitz, a retail rewards store for the casino, is currently seeking a Full-Time Sales Associate to join our dynamic team.

The ideal candidate should be passionate about providing exceptional customer service and have a strong interest in a wide variety of products including clothing, electronics, small appliances, jewelry, and more.

As a Sales Associate, you will be responsible for assisting customers with their purchases, maintaining an organized and visually appealing store, and contributing to the overall success of the store.

If you are a self-motivated individual with excellent communication skills, experience in customer service, and a desire to work in a fast-paced and exciting environment, we would love to hear from you.

Join our team and help us deliver an unparalleled shopping experience to our valued clientele.

Salary: $16.75-$18

Our Sales Associates display a “customer is priority” mindset at all times. They are responsible for generating sales by engaging customers and providing service tailored to each individual. They are expected to know and understand the product and to educate and inform customers. Sales Associates also perform tasks as directed by management to keep the store clean, stocked, and presentable at all times. They adhere to Cowlitz policies and procedures in all actions and interactions.

Essential duties & Responsibilities:

1. Consistently treat all Cowlitz customers and employees with respect and contribute to a positive work environment.
2. Promote a safe working and shopping environment to facilitate employee interactions and maximize the customer shopping experience.
3. Uphold all company policies as outlined in the Employee Handbook.
4. Participate in all training opportunities.
5. Perform non-sale tasks, such as product receiving, merchandising, store cleaning, stock management, and product organization as directed by management.
6. Recognize verbal and non-verbal customer cues, and engage customers based on those cues.
7. Greet customers upon entering Cowlitz to show that they are valued and to make a great first impression.
8. Connect with customers using open-ended questions to assess their needs.
9. Make relevant merchandise suggestions, and advise customers of member benefits, store promotions, and sales within Cowlitz to help build store sales.
10. Stay current on all product knowledge and communicate features and benefits to customers to influence buying decisions.
11. Assist customers in finding substitutions for out-of-stock items or help in special ordering those items.
12. Total purchases and process cash, checks, and credit card payments using a POS system.
13. Process exchanges, returns, and refunds on a POS system according to Cowlitz policy.
14. Partner with staff members to ensure a consistent customer experience throughout their visit.

Requirements and Qualifications:

• Must be able to work all nights, including weekends, and closing if needed (6 PM-2 AM).
• Must have a high school diploma/GED.
• Must have at least 3 years of sales experience.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Computer literate and proficient with basic math skills.
• Able to work independently.
• Must have reliable transportation and adhere to submitted availability.
• Must be able to stand for prolonged periods.
• Must be available to work holidays.

Residency Requirements:

• For remote roles, must be located in one of the 50 states of the United States or Washington D.C.
• Sponsorship is not available.

Core Values:

• Accountability
• Delivering excellence
• Integrity
• Attention to detail
• Follow-up and follow-through
• Client-centric service

Benefits for Full-Time Employees:

• Medical, dental, and vision insurance
• Life and voluntary life insurance
• 401(k)
• Paid holidays
• Generous PTO policy
• Company-provided equipment
• Remote positions are fully and permanently remote

About Innowave Marketing Group:

• Provides luxury and innovative reward solutions in the loyalty and promotional marketing space, including consumer loyalty programs, engagement initiatives, sales & channel incentives, and consumer promotions. Our casino programs include loyalty points, VIP shopping events, and retail store projects.
• We participate in E-Verify. Click here to view E-Verify and Right to Work Notices.

Inclusiveness:

• We are an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.