Full-Time Retail Banker/CSR│Red Bay, AL

Community Spirit Bank; Alabama; On-site; USD 30,000 - 40,000; Full time

Job summary

Community Spirit Bank is seeking a Full-Time Retail Banker/CSR in Red Bay, Alabama. This role involves performing routine transactions, assisting customers with account requests, and promoting bank products.

The ideal candidate will have strong customer service skills and the ability to resolve issues. This position requires full-time availability and may involve floating to other branches.

Qualifications

• Must possess strong customer service skills.
• Experience in cash handling is preferred.
• Ability to resolve customer issues effectively.

Responsibilities

• Perform daily banking transactions accurately and efficiently.
• Assist customers with account-related requests.
• Support customers in setting up new accounts and resolving issues.

Skills

Customer service skills

Cash handling

Problem-solving

Sales skills

Job description

General Job Description of Full-Time Retail Banker/CSR

Perform accurate and efficient routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments. Aid customers by providing features and benefits of product lines. Additional responsibilities include balancing each day’s transactions and verification of cash totals. Maintain proper cash levels and keep cash secure at all times.

Assist customers with routine account‑related requests such as funds transfers, stop payments, inquiries about bank deposit products, etc. Research and resolve customer issues. Cross‑sell bank products and services based on customer needs in accordance with the bank’s program standards.

Support customers in the new account, account modification process including new account setup, account revisions, digital banking assistance, account and debit card inquiries.

This position is a Full‑Time Retail Banker/CSR position in Red Bay, Alabama. Position could require floating to other branches as needed. Applicant must be able to work full‑time.

Community Spirit Bank is an Equal Opportunity Employer.