Full-Time Retail Associate - SR 37 & 126th St.

Goodwill of Central and Southern Indiana, Inc.; Fishers (IN); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Tuition reimbursement

20% discount in retail stores

Comprehensive health plan

Generous paid time off

Life, dental and vision insurance

Retirement planning options

Free mental health support services

Job summary

Goodwill of Central and Southern Indiana, Inc. is looking for a Full-Time Retail Associate in Fishers, IN. This role involves assisting the store management team in various capacities, including cashiering, sorting donations, and producing eCommerce items.

The ideal candidate must be customer-focused, detail-oriented, and capable of working well in a team. Goodwill offers comprehensive training and a range of benefits, including tuition reimbursement and health plans.

Qualifications

• Demonstrate capability through prior experiences.
• Ability to see and relate with customers.
• Works well with others and contributes effectively.

Responsibilities

• Assist store management in achieving operational goals.
• Ring up customer orders and maintain a balanced drawer.
• Sort products and identify quality and value.
• Accept donations and maintain a clean donation area.
• Identify valuable items for eCommerce.

Skills

Customer Focus

Teamwork

Attention to Detail

Communication Skills

Critical Thinking

Job description

Position Status: Full-Time
Hourly Rate: $13
Location/Address: 12727 Parkside Dr. Fishers, IN 46038

Job Summary

The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.

Example Duties and Activities

• Cashier: Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols. Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager. Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).
• Textiles or Wares Producer: Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality). Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill’s pricing standards and updating daily production tracking sheet. Occasionally uses a pallet jack and regularly uses a conveyor belt.
• Donation Door Attendant: Accepts donations from customers and maintains a clean and clear donation door. Quickly and accurately sorts products and distributes them to appropriate areas. Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything). Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.
• eCommerce Producer: Develops a keen eye to identify and secure items of value for ClickGoodwill. Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high ticket items. Properly, efficiently and carefully pack curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.
• e-Books Producer: Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget. Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill. Identifies top sellers and manages a clean, organized, in-store sales‑effective display.
• Rack and Cart Runner: Checks each rack/cart to ensure quality and value. Properly sizes, merchandises, and purges the sales floor. Maintains a clean and orderly sales floor, puts away carts, and stocks shelves. Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Required Competencies

Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

• Customer Focus – Ability to see, comprehend and relate with customers impartially, maintaining satisfaction with products and services.
• Teamwork – Works well with others and makes valued contributions to achieve required outputs.
• Ethical – Adheres to procedures and protocols, maintaining confidentiality and Goodwill’s values.
• Attention to Detail – Pursues quality in completing tasks, including safety awareness.
• Time Management – Manages own time and others’ time effectively.
• Preferred: Technical Knowledge – Familiarity with computers and relevant software including basic computer and Internet navigation.
• Communication Skills – Articulates thoughts effectively in oral, written, visual and non‑verbal ways, and listens actively.
• Mathematical Aptitude – Applies mathematical thinking to solve everyday problems.
• Critical Thinking – Uses judgment and reasoning to evaluate alternatives and solutions.

Other Requirements

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Hard to Very Hard Physical Work – Ability to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Can move and lift 10–50 pounds. Can manage frequent exposure to moderate noise and temperature variations.

Benefits

• Continuing education and leadership development as well as tuition reimbursement
• Discount programs including 20% discount off Goodwill retail stores immediately upon hire
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short- and long-term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retirement planning options with generous company % match
• Free mental health support services with up to 15 free counseling sessions for you and your family members
• Free nurse health coaching services on‑site
• Daily pay options available

EEO Statement

Goodwill is an EEO Employer/Veteran/Disabled employer. As an Equal Employment/Affirmative Action employer, we do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

Accommodations

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. If you need a reasonable accommodation, please contact [e-mail].